Admin Manager

About the role:
As a Front Admin Manager, you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family! You build and embody a positive store culture of trust through honesty, integrity, and respect. You live Our Shoprite Leadership Way, which means you actively manage, coach and develop people to build a high performing team. Promoting a good image of the Checkers brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements) and proactively managing, monitoring and maintaining efficient front-end branch administration relating to people management, capacity requirements, front-end products and services, cash handling and non-saleable stock.

What you'll do:
Manage customer experience and engagement Front end team people leadership, development, management and administration Oversee admin, reporting and monitoring of stock-takes, expense management and control, cash refunds, under charging - front end security, cash controls, Fidelity and related tasks Management, maintenance and monitoring: front end systems, procedures and policies, financial budgets, loss control, store HR admin support and general compliance, risk mitigations, and related activities including RAM and grant payments Perform financial stocktake preparation, planning and execution Support month-end and other periodic close off periods: billings and statements, financial reporting, stock holding etc. and other adhoc requests Represent the store during internal and external audits and escalate other formal and informal legal processes Monitor performance and checks of leases loaded reconciliations; calculation and allocations of rates; and insurance and other recoveries Front end housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures WFM editing and scheduling of front-end and receiving to ensure operational standards are met whilst simultaneously ensuring effective cost management Ensure training and onboarding of new cashiers is completed correctly and efficiently

What you bring:
Grade 12 (Essential) Retail Management diploma or equivalent (Desirable) Two years supervisory experience in a retail environment with exposure to the Supermarket procedures Driver's Licence Computer Literate - MS Office Intermediate/Advacnced, Supermarket systems and technologies Knowledge and understanding of: • Store operations management, POS and payment, cash and banking handling, promotional planning, merchandising, stock handling • Financial management and reporting - sales target, profitability and budget planning & control • Government regulations and compliance - Food Safety & hygiene OHSA, POPI, RI CA, CPA, Labour relations legislation and procedures