Akeso Driver

ROLE SUMMARY

The driver is responsible for the Akeso Clinic’s patient transport, deliveries, collections, vehicle maintenance and general administrative duties. The driver will be required to provide an efficient and professional service at all times.

KEY ROLES AND RESPONSIBILITIES

Utilising the Quadruple Aim to deliver consistently excellent clinical services, ensuring the best and safest person-centred care.

• A shift towards wellbeing and wellness and away from curative, episodic care.
• Ensuring customer centricity is at the centre of all we do, driving greater convenience and integrated, personalised experiences.
• Delivering the best quality and consistency of care.

Deliveries and collections

• Collect Akeso Clinics’s post.
• Deliver documents as per envelope instructions.
• Take or collect visitors or patients from the airport/hotels/courses when requested.

Vehicle maintenance

• Ensure Akeso Clinic’s vehicles are taken to and collected from the relevant dealership for services as and when required.
• Wash the pool vehicle and ensure that the vehicle is clean at any given time.

Administrative duties

• Complete required documentation of deliveries etc. (obtain signatures for receipt of deliveries).
• Complete fuel log book for business kilometres travelled as and when in use.
• Complete all reasonable duties requested of you by the Hospital Manager.
• Complete all filing as and when required.
• Fax all correspondence to relevant parties as and when requested.
• Send faxes/emails within one hour of the request.
• Assist with any other administrative duties upon request, including:
• Collection or delivery of items required for repairs and maintenance of Akeso facilities.
• Marketing initiatives as and when requested to do so by the Hospital Manager.

Customer and patient service

• Build customer loyalty by managing work effectively.
• Ensure excellent customer service at all times.

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Akeso and Netcare’s evolving policies and procedures.

EDUCATION

• Grade 12 or equivalent NQF Level 4 qualification
• A valid Code 8 Driver’s License
• Professional driving permit (PrDP)
• Registered with HPCSA
• BLA or BLS Qualification
• BAA(Basic Ambulance Assistance) Qualification

EXPERIENCE

• Minimum one year’s experience as a driver
• Good general understanding of the province/geographic routes
• Good communication skills (written and verbal)

NETCARE VALUES AND BEHAVIOURS

Netcare Values

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.