Area Manager – Security Operations

Business Unit / Division:

Thorburn Security Solutions

Job Type Classification:

Permanent

Location - Town / City:

Durban

About Us:

The Area Manager is responsible for coordinating and managing security operations within the assigned area, ensuring service delivery in line with contractual requirements, PSIRA regulations, and company policies, while achieving financial and operational targets. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities:

• Manage the financial performance of the area, including labour costs, overtime, leave, contract contribution, and overheads
• Ensure accurate monthly reporting, income statement verification, and PRP sign-offs
• Lead and manage security personnel, including supervisors and officers, ensuring compliance with PSIRA and labour legislation
• Oversee rosters, time & attendance, absenteeism, and staff deployment
• Maintain high service delivery standards, conducting regular client meetings, audits, and resolving queries
• Ensure security operations comply with site specifications, SLAs, and PSIRA standards
• Identify and pursue business development and growth opportunities within the area
• Ensure compliance with ISO 9001, ISO 14001, and ISO 45001 standards and SHEQ requirements
• Build and maintain strong client and stakeholder relationships, including SAPS and regulatory bodies

Skills and Competencies:

• Strong leadership and people management capability
• Sound understanding of security operations, PSIRA and labour legislation
• Financial awareness (labour control, overtime, cost management)
• Excellent client relationship and service delivery skills
• Ability to plan, organise and manage multiple sites
• Effective communication, problem-solving and decision-making skills
• Results-driven, customer-focused and able to work under pressure

Qualifications:

• Grade 12 or equivalent
• PSIRA Grade A (essential)
• Valid driver’s licence
• Minimum 3 years’ experience in security management
• Post-matric qualification (advantageous)