Assistant Store Manager (40hr) - Totalsports - Mall of Africa
TFG
Job Description
<div><p class="Paragraph SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"><strong>Responsibilities: </strong></span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></p></div><div style="margin: 0px; padding: 0px;"><ul><li><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;">Driving turnover to ensure achievement of targets</span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></li><li><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;">Controlling expenses</span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></li><li><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;">Managing stock losses to ensure shrinkage is in line with the Company standard</span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></li><li><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;">People management, including recruitment, development of staff, employee relations, performance management</span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></li><li><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;">Executing in-store merchandising strategy and standards</span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></li><li><span class="TextRun SCXW68934540 BCX0" style="margin: 0px; padding: 0px;">Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers</span><span class="EOP SCXW68934540 BCX0" style="margin: 0px; padding: 0px;"> </span></li></ul><div><br> </div><div><span class="TextRun SCXW115966687 BCX0 NormalTextRun" style="margin: 0px; padding: 0px;"><strong>Qualifications & Experience:</strong></span><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;"> </span></div><div><ul><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW228548366" style="margin: 0px; padding: 0px;">A Grade 12 qualification</span><span class="EOP SCXW115966687 BCX0 SCXW228548366" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW228548366" style="margin: 0px; padding: 0px;">A minimum of 3 years retail or admin experience</span><span class="EOP SCXW115966687 BCX0 SCXW228548366" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 NormalTextRun SCXW198937243" style="margin: 0px; padding: 0px;">Previous Retail Management experience</span></li></ul><div><br> </div><div><div><p class="Paragraph SCXW198937243 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;"><strong>Skills:</strong></span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></p></div><div style="margin: 0px; padding: 0px;"><ul><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Have an interest in fashion</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">A passion for excellent Customer services and sales environment </span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Figure and admin orientated</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Organised and thorough</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Profit and turnover driven</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Able to manage risk within the store</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">The ability to communicate and persuade effectively at all levels</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Ability to show initiative and be resourceful</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Ability to source and implement effective solutions in a fast-paced environment</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Customer Service Delivery</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Office Systems</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Policy & Procedures</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Strategic Sales Planning</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Managing the Sales Process</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li><li><span class="EOP SCXW115966687 BCX0 TextRun SCXW198937243" style="margin: 0px; padding: 0px;">Customer Value Management</span><span class="EOP SCXW115966687 BCX0 SCXW198937243" style="margin: 0px; padding: 0px;"> </span></li></ul><div><br> </div><div><span class="EOP SCXW115966687 BCX0 TextRun SCXW183132433" style="margin: 0px; padding: 0px;"><strong>Behaviours: </strong></span><span class="EOP SCXW115966687 BCX0 SCXW183132433" style="margin: 0px; padding: 0px;"> </span></div><div><ul><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness </span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Customer Focus - understands, anticipates, and meets the needs and expectations of customers</span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes</span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes</span></li><li><span class="EOP SCXW115966687 BCX0" style="margin: 0px; padding: 0px;">Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others</span></li></ul><p> </p><div><span class="EOP SCXW181118348 BCX0 TextRun SCXW15928378" style="margin: 0px; padding: 0px;"><strong>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.</strong></span><span class="EOP SCXW181118348 BCX0 SCXW15928378" style="margin: 0px; padding: 0px;"> </span></div></div></div></div></div></div>
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