Beauty Consultant

Purpose of the Job:
Are you passionate about beauty and skincare? Medirite Plus Mayville is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products. Your main duties will consist of: Advising customers on products and prices and; Promoting and selling beauty products by means of rendering excellent customer service Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Objectives:
Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards. Giving product demonstrations and helping customers find products that meet their needs. Identify customer needs and recommend cosmetics and skin care products based on their preferences. Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products. Ensure proper presentation of products on shelves. Explain to customers how to use products they’re interested in buying. Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times. Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products. Handle customer queries and escalate where necessary to management. If required, assist with any ad hoc duties, excluding dispensary.

Qualifications:
Essential Grade 12 qualification Desirable Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

Experience:
Essential Proven experience working within a beauty and skincare environment in a similar role. At least 5 months of point of sale / till point experience within a retail environment.

Knowledge and Skills:
Ability to demonstrate and promote beauty products. Understanding of which products suit different skin types. Solid communication and interpersonal skills. Strong product knowledge of various cosmetics and beauty products. Excellent customer service and sales abilities. Results and target-driven. Strong administration skills. Bilingual, preferably fluent in Afrikaans and English. Engaging and friendly personality. Retail/FMCG background and understanding of merchandising and promotions principles. Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).