Business Process Engineer

As part of an exciting partnership with the Department of Home Affairs (DHA), we’re reimagining how millions of South Africans access essential services. To make this a reality, we’re looking for a Business Process Engineer who can help take ideas and turn them into real, working solutions across our ecosystem.

What will you do?

• Translate high-level product initiatives into practical, end-to-end solutions
• Design and optimise business processes across multiple touchpoints (digital, branch, operations)
• Work closely with Product, Tech, Data, and Operations teams to bring solutions to life
• Drive integration of new capabilities into existing systems and workflows
• Analyse and track business impact (e.g. adoption, performance, operational impact)
• Ensure requirements are clearly structured and actionable for delivery teams
• Support the rollout of new services and continuously improve how they operate

What we are looking for

• 4–7 years’ experience in Business Process Engineering / Process Improvement / Continuous Improvement
• Proven experience working in digital, product, or system-driven environments
• Strong solutioning mindset (you think beyond requirements)
• Experience in implementing solutions — not just documenting them
• Ability to work across multiple teams and systems
• Comfortable operating between business and technical environments
• Strong stakeholder engagement and communication skills

Minimum Qualifications

Bachelor’s degree in relevant engineering qualification, i.e. Industrial Engineering, Chemical Engineering

Ideal Qualifications

• Honours degree in relevant engineering qualification, i.e. Industrial Engineering, Chemical Engineering
• Certifications in:
  • Business Process Management (BPM)
  • Lean / Six Sigma
  • Agile / Product environments

Why Apply For This Role?

• Real impact, contribute to digitising services used by millions of South Africans
• End-to-end ownership, from solution design to implementation and impact tracking
• Cross-functional exposure, work across product, tech, data, and operations
• Grow fast, develop sought-after skills in solutioning, integration, and execution

Conditions of Employment

A valid driver's license and own vehicle is required Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

How to Apply:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.