Job Description
Business Unit / Division: Fedics
Job Type Classification: Permanent
Location - Town / City: Kempton Park
About Us:
Fedics is looking for a deadline driven Catering Manager to run with the day-to-day catering operations in Kempton Park . Overall responsibility is to manage the unit through setting and maintaining service delivery standards. Lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more . Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities:
- Take full responsibility and management of the unit Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies:
- Excellent food skills required
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service focused
- Business management principles
- Fully computer literate
- Minimum of 3 years management experience in a similar role
- Drivers licence
Qualifications:
- Matric
- National Diploma in Hospitality Management or any relevant tertiary qualification advantageous
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