Continuous Improvement Process & Sla Management Specialist

Implement business continuous improvement by analysing and evaluating existing business processes. Implement continuously improved Business Processes – Ability to Implement, design, develop and model our Business Process continuously for improvement purposes in line with the Plan-Do-Check-Act Principle (PDCA) quality Kazen methodology that is also aligned to ISO 9001:2015 . Support the of BP & Continuous Improvement in developing, implementing, and managing the Business Services strategy aligned to the vision and culture of the organisation and business strategy of ATNS. Determine and outline areas of improvement, opportunities and automation to address bottlenecks and suboptimal processes. Engage with business units to identify process improvements. Assist the to recommend, and advise the business about the identified process improvements or changes.

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