Data Analyst

At Capitec, we're building a more insights-driven card business by making trusted, meaningful data accessible to decision-makers across the organisation. As a Data Analyst within the Client Card Insights team, you will play a key role in transforming card, client, merchant and product data into actionable insights that influence strategic decision-making. You will work closely with business owners, product teams, portfolio managers and operational stakeholders to understand challenges, identify opportunities and deliver data solutions that improve client outcomes and business performance. This role goes beyond report development. You'll help drive the evolution of our analytics landscape by contributing to self-service reporting capabilities, reporting modernisation initiatives and advanced analytical solutions.

Deliver meaningful insights across Capitec's card and payment ecosystem, helping stakeholders understand client behaviour, product performance and operational trends. Partner with business stakeholders to translate business questions into analytical solutions and measurable outcomes. Develop and maintain dashboards, analytical datasets and reporting solutions using Power BI and enterprise data platforms. Analyse large, complex datasets to identify trends, opportunities, risks and performance drivers. Support strategic initiatives through data-driven recommendations and impact analysis. Contribute to the design and adoption of self-service analytics capabilities that empower business users to access and explore trusted data independently. Work with modern data platforms and semantic models to improve data accessibility, consistency and governance. Perform root-cause investigations and diagnostic analysis to support business decision-making. Present findings and recommendations to both technical and non-technical audiences. Collaborate with data engineering, product, operational and analytics teams to improve data quality and reporting capabilities. Drive continuous improvement through automation, standardisation and innovative uses of data and AI-enabled analytics.

You are passionate about using data to solve business problems and have a strong balance of technical expertise, stakeholder engagement and business understanding. Comfortable working directly with business stakeholders and product owners, navigating complex data environments and multiple data sources, translating technical insights into business-friendly recommendations, managing analytical initiatives from requirement gathering through to delivery, challenging assumptions and using data to influence decision-making, identifying opportunities to improve processes through automation and standardisation.

Preferred experience: Banking, payments, cards or financial services analytics. Customer, product or portfolio analytics. Merchant and transaction analysis. Client behaviour and engagement analytics. Performance measurement and KPI design. Self-service analytics enablement. Reporting migration and modernisation initiatives. Data quality, governance and business rule implementation.

Technical skills: Advanced SQL, Power BI, Data modelling, Analytical methods, Data storytelling, Solution design.

Minimum Experience: A minimum of 5 years' experience as a Data Analyst. Experience in data analysis across one or more industries. Proven track record of leading data analysis projects. Experience using advanced data analysis tools (SQL, Python, R, Tableau, Power BI). Experience performing complex data analysis and statistical modelling. Experience working with cross-functional teams. Experience communicating findings to non-technical stakeholders. Understanding of industry trends, regulations, compliance requirements.

Qualifications: Bachelor's Degree in Analytical/Data/Technical or Other.

Knowledge: Advanced SQL, Expert Excel (macros, VBA), Power BI/Tableau, Python/R, Statistical methods, Predictive analytics, Data modelling, Risk analysis.

Conditions of Employment: Clear criminal and credit record.

How to Apply:
1. To see what life at Capitec is all about and complete a short assessment, please click here! 2. Once you have completed the above finalize your application by clicking apply below.