Exports Controller

Company:

RCL Foods

Functions:

Customer

Job Type Classification:

Permanent

Location - Town / City:

Westville

Job Description:

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters. Visit our website at: www.rclfoods.com We are on the hunt for an Export Controller with a strong customer service mindset and solid export experience to join our Growth Division in Durban . The role supports our Export Country Managers and acts as an important link between customers and internal teams to enable effective sales execution and seamless export operations.

Minimum Requirements:

• National Diploma or Degree in Marketing, Business Science, Logistics or Supply Chain.
• 3–5 years’ relevant experience.
• Strong knowledge of export systems, processes and compliance requirements, including Customs & Excise, freight forwarding, shipping, banking, export risk management and VAT compliance.
• Sound knowledge of Incoterms.
• Advanced computer literacy, particularly Excel and PowerPoint.
• Operational understanding of SAP authorisation and GRC.
• Proficiency in English, with French or Portuguese advantageous.

Duties & Responsibilities:

• Coordinate key export administration and provide day-to-day support to Export Country Managers.
• Manage and screen export enquiries, ensuring opportunities are appropriately assessed and directed.
• Coordinate with internal teams and external service providers to ensure customer, logistics, regulatory, quality and country requirements are met.
• Support sales reporting, forecasting, pricing, deals, claims and outstanding-order management.
• Work closely with freight forwarders, transporters, clearing agents and logistics partners to support a seamless route to market.
• Coordinate export licences, regulatory requirements, plant compliance and country-specific packaging requirements.
• Support customer relationships, promotions and sales activities in key export markets.
• Maintain accurate export pricing, product information, catalogues and SKU/pack information.
• Coordinate the resolution of customer quality complaints and product recalls, where required.
• Travel locally and internationally when required.
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