Facilities Manager

At Co-operative Bank of Kenya, operational excellence starts with well-managed, resilient, and efficient facilities. As Facilities Manager, you will play a pivotal role in ensuring our branches and offices operate seamlessly — delivering safe, compliant, and cost-effective environments that support business continuity and exceptional customer experience. This is an opportunity to lead at scale, driving performance, sustainability, and service excellence across a dynamic and growing network.

Reporting to the Head – Projects & Facilities Management, the Facilities Manager is responsible for the strategic and operational management of the Bank’s physical assets and facilities across the branch and office network. The role ensures that all facilities are safe, compliant, cost-effective, sustainable, and aligned with business continuity and customer service objectives, while supporting the Bank’s operational efficiency and brand standards.

The Role

Specifically, the successful jobholder will be required to:

• Plan, coordinate and oversee day-to-day facilities operations across branches, offices, and support facilities.
• Implement and manage planned preventive maintenance (PPM) and corrective maintenance programs for building systems (electrical, HVAC, plumbing, fire and safety systems, Generators, Inverters, Cold Rooms, Hybrid Inverters, Solar Systems, AVRS, UPS, lifts, HVAC, Plumbing, Water Treatment Plants and Precision Cooling).
• Ensure facilities remain fully functional, secure, and fit for purpose of supporting uninterrupted banking operations.
• Oversee contract administration, performance monitoring, and SLA compliance, ensuring value for money and service quality.
• Ensure full compliance with statutory and regulatory requirements including OSHA, NEMA, Public Health, fire safety, and building codes.
• Implement and monitor health, safety, and environmental (HSE) programs across all facilities.
• Support internal and external audits and ensure timely closure of audit findings related to facilities management.
• Prepare and manage annual facilities budgets, forecasts, and cost-control initiatives.
• Monitor facilities-related expenditure and identify opportunities for cost optimization and efficiency improvements.
• Review and certify facilities invoices and payment requests in line with approved budgets and contracts.
• Support energy efficiency, water conservation, and sustainability initiatives within facilities operations.
• Contribute to Business Continuity planning from a facilities and infrastructure perspective.
• Prepare regular management reports on facilities performance, costs, compliance, and risks.
• Engage branch management, business units, regulators, landlords, and service providers on facilities-related matters.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

• Bachelor’s degree in Engineering, Construction Management, or a related field.
• Professional certification (e.g. Facilities Management, Project Management) is an added advantage.
• 3 – 5 years’ relevant experience in facilities or property management, preferably within banking, financial services, or large multi-site organizations.
• Strong knowledge of building systems and facilities operations.
• Contract and vendor management expertise.
• Budgeting and financial analysis skills.
• Knowledge of Kenyan Health, Safety, Environment and statutory requirements.
• Stakeholder management and communication skills.
• High level of planning, coordination, and problem-solving ability.

How to Apply

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number FM/HRAD/2026 by 8th June 2026.