Floor Manager (40hr) JD Sports - Mall of the North
TFG
Job Description
<div><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><strong>Responsibilities: </strong></span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></div><div style="margin: 0px; padding: 0px;"><ul><li><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0 NormalTextRun" style="margin: 0px; padding: 0px;">The ability to support the store management team to provide outstanding leadership to the store team.</span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0" style="margin: 0px; padding: 0px;">Ensures the team executes operational excellence through a customer centric mindset.</span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0 NormalTextRun" style="margin: 0px; padding: 0px;">Generating high levels of motivation and commitment within the store.</span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0" style="margin: 0px; padding: 0px;">Allocate time effectively; handle multiple tasks and completing priorities.</span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0 NormalTextRun" style="margin: 0px; padding: 0px;">Provide input and manage merchandise and visual principles</span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"><span class="TextRun SCXW255195850 BCX0 NormalTextRun" style="margin: 0px; padding: 0px;">Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).</span><span class="EOP SCXW255195850 BCX0" style="margin: 0px; padding: 0px;"> </span></p></li></ul><div><br> </div><div><span class="TextRun SCXW4368247 BCX0 NormalTextRun" style="margin: 0px; padding: 0px;"><strong>Qualifications & Experience:</strong></span><span class="EOP SCXW4368247 BCX0" style="margin: 0px; padding: 0px;"> </span></div><div><ul><li><p class="Paragraph SCXW263140212 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW263140212" style="margin: 0px; padding: 0px;">A Matric certificate.</span><span class="EOP SCXW4368247 BCX0 SCXW263140212" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW263140212 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW263140212" style="margin: 0px; padding: 0px;">Minimum 3 years retail experience with a minimum of 1 year store leadership experience.</span><span class="EOP SCXW4368247 BCX0 SCXW263140212" style="margin: 0px; padding: 0px;"> </span></p></li><li><div><br> </div></li></ul><div><div><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;"><strong>Skills:</strong></span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></div><div style="margin: 0px; padding: 0px;"><ul><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">High flexibility and ability to adapt to different customers and situations.</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038 NormalTextRun" style="margin: 0px; padding: 0px;">A high sense of urgency with demonstrated ability to work independently.</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">High flexibility and ability to adapt to different customers.</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">An outstanding leadership, interpersonal and communication skills.</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">Ability to work a flexible schedule to meet the needs of the business.</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">Strategic Sales Planning</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">Managing the Sales Process</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li><li><p class="Paragraph SCXW175487038 BCX0" style="margin: 0px; padding: 0px;"><span class="EOP SCXW4368247 BCX0 TextRun SCXW175487038" style="margin: 0px; padding: 0px;">Customer Value Management</span><span class="EOP SCXW4368247 BCX0 SCXW175487038" style="margin: 0px; padding: 0px;"> </span></p></li></ul><div><br> </div><div><span class="EOP SCXW4368247 BCX0 TextRun SCXW152328075" style="margin: 0px; padding: 0px;"><strong>Behaviours: </strong></span><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;"> </span></div><div><ul><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness </span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Customer Focus - understands, anticipates, and meets the needs and expectations of customers</span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes</span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes</span></li><li><span class="EOP SCXW4368247 BCX0 SCXW152328075" style="margin: 0px; padding: 0px;">Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others</span></li></ul><p> </p><div><span class="EOP SCXW4368247 BCX0 SCXW152328075 TextRun SCXW105263112" style="margin: 0px; padding: 0px;"><strong>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.</strong></span><span class="EOP SCXW4368247 BCX0 SCXW152328075 SCXW105263112" style="margin: 0px; padding: 0px;"> </span></div></div></div></div></div><div><br> </div></div>
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