General Manager

About the Role

We are looking for a dynamic and results-driven General Manager to lead and grow our operations in Nairobi. The ideal candidate brings a strong foundation in architecture or interior design by profession, combined with hands-on business leadership experience — ideally gained within the real estate or furniture industry in Kenya. This is a senior role that sits at the intersection of design excellence and commercial performance.

Key Responsibilities

• Strategic Leadership
• Drive the overall business strategy, growth targets, and operational priorities in alignment with company goals
• Identify new market opportunities across real estate, interior fit-out, and furniture sectors in Nairobi and beyond
• Represent the company at industry events, client meetings, and stakeholder engagements
• Operations & Business Performance
• Oversee day-to-day operations across departments including design, marketing , sales, project delivery, and administration
• Develop and manage annual budgets, P&L, and financial performance metrics
• Implement systems and processes that improve efficiency, quality, and profitability
• Business Development & Client Relations
• Lead business development efforts — building and maintaining relationships with developers, architects, designers, and high-net-worth clients
• Oversee the full client journey from pitch to project completion, ensuring exceptional service delivery
• Grow the company's portfolio through strategic partnerships, referrals, and market positioning
• Team Leadership
• Recruit, mentor, and manage a multidisciplinary team including designers, project managers, and sales staff
• Foster a high-performance, design-forward culture with clear accountability
• Conduct regular performance reviews and support professional development
• Design & Project Oversight
• Provide oversight and strategic input on key design and fit-out projects
• Ensure all deliverables meet the company's quality standards and client expectations
• Collaborate with the design team to maintain a strong creative vision aligned with market trends

Qualifications & Experience

• Bachelor's degree in Architecture, Interior Design, or a related field (Master's degree or MBA is an advantage)
• Minimum 8 years of professional experience, with at least 3 years in a senior management role
• Proven track record in the real estate, interior design, or furniture industry in Nairobi or broader East Africa
• Strong commercial acumen — experience managing budgets, P&L, and business development pipelines
• Demonstrated ability to lead and inspire cross-functional teams
• Excellent communication, negotiation, and stakeholder management skills
• Proficiency in project management tools and design software is a plus

What We're Looking For

A confident leader who blends creative thinking with business discipline

Someone with an established network in Nairobi's real estate and design ecosystem

A hands-on manager who is equally comfortable in the boardroom and on a project site

Passion for design quality and client satisfaction