Group IT Manager

Duties & Responsibilities:

• Lead Group IT Operations and Shared Services across multiple business units and regions.
• Provide oversight of Enterprise Applications, ERP, Infrastructure & Cloud, Service Delivery, Vendor Management and Operational IT Risk.
• Drive Microsoft Dynamics 365 and enterprise application optimisation, adoption and value realisation.
• Own the preparation, management and reporting of the full Group IT budget.
• Drive service excellence, operational stability, governance and continuous improvement.
• Manage strategic technology vendors, contracts, licensing and outsourced services.
• Ensure effective IT risk, cybersecurity, disaster recovery and business continuity practices.

Skills and Competencies:

• IT Operations and Shared Services Leadership
• Enterprise Applications and ERP Management (Microsoft Dynamics 365)
• Infrastructure, Cloud and Service Delivery Oversight
• IT Financial Management, Budgeting and Cost Optimisation
• Vendor, Contract and Commercial Management
• IT Governance, Risk and Compliance
• Cybersecurity and Business Continuity Management
• Strategic Planning and Operational Excellence
• Leadership of Multi-disciplinary Technology Teams
• Stakeholder Engagement and Executive Reporting
• Continuous Improvement and Service Optimisation
• Strong Business and Commercial Acumen

Qualifications:

• Relevant Degree in Information Technology, Information Systems, Computer Science, Engineering or a related field.
• Minimum 15 years' professional IT experience.
• Minimum 8 years' senior IT management experience in IT Operations, Shared Services, Enterprise Applications, ERP, Infrastructure or Service Delivery.
• Proven experience leading multiple technology functions through managers and specialist teams.
• Strong experience with Microsoft Dynamics 365 and/or enterprise ERP environments.
• ITIL certification or equivalent IT Service Management experience.
• Experience in IT budgeting, vendor management, governance and operational service delivery.