Insure Portfolio Manager

<p>The Purpose of the role is to ensure effective financial oversight performance and optimization and strategic governance across the following insurance portfolios including Credit, Funeral and other Life Insurance business.</p><p>The portfolios which this role takes care of collectively represent a material contribution to TFG insurance profitability, risk exposure, and long-term sustainability, while also spanning a mix of growth, mature and run-off products</p><ul style="padding-left: 24px;"><li><p class="paragraph" style="vertical-align: baseline;">A Business Degree or similar</p></li><li><p class="paragraph" style="vertical-align: baseline;">Advance certificate in STI or LTI (advantageous)</p></li><li><p class="paragraph" style="vertical-align: baseline;">To have completed the RE 1 Exams and Class-of-Business Training in the Short-term and Long-term Insurance categories for Key Individual (KI) &amp; Representatives (advantageous)</p></li><li><p class="paragraph" style="vertical-align: baseline;">To have met the requirement to be registered as a KI (advantageous)</p></li><li><p class="paragraph" style="vertical-align: baseline;">Ability to effectively apply financial and marketing knowledge to ensure growth of the portfolio</p></li><li><p class="paragraph" style="vertical-align: baseline;">At least 3- 5 years relevant business and marketing experience in a managerial/leadership role, including:&nbsp;</p></li><li><p class="paragraph" style="vertical-align: baseline;">Experience with managing and to oversee portfolio product management, product development and product performance with the respective product managers and service providers</p></li><li><p class="paragraph" style="vertical-align: baseline;">2 years’ experience in a supervisory role</p></li><li><p class="paragraph" style="vertical-align: baseline;">2 years management experience managing a team of managers – [advantageous]</p></li><li><p class="paragraph" style="vertical-align: baseline;">Knowledge of Insurance products and relevant legislation (e.g. FAIS, Insurance Acts, POPI, etc) including:&nbsp;</p></li><li><p class="paragraph" style="vertical-align: baseline;">Experience in distribution channel management with internal stakeholders and external service providers to ensure return on capital employed through measurable objectives</p></li><li><p class="paragraph" style="vertical-align: baseline;">Experience in operational oversight of financial services rendered and the processes to ensure TFC and compliance to the FAIS act</p></li><li><p class="paragraph" style="vertical-align: baseline;">Experience with building brands within financial services.</p></li><li>Sound understanding &amp; application of people management procedures [e.g. IR, coaching]</li></ul><p>&nbsp;</p><p><strong>Skills:</strong></p><ul><li>Analytical Processes</li><li><p class="paragraph" style="vertical-align: baseline;">Analyze Alternatives and Recommend Solutions</p></li><li><p class="paragraph" style="vertical-align: baseline;">Builds Rapport</p></li><li><p class="paragraph" style="vertical-align: baseline;">Business Case Contribution</p></li><li><p class="paragraph" style="vertical-align: baseline;">Claims Handling</p></li><li><p class="paragraph" style="vertical-align: baseline;">Claims Management</p></li><li><p class="paragraph" style="vertical-align: baseline;">Claims Notification and Investigation</p></li><li><p class="paragraph" style="vertical-align: baseline;">Claims Settlement</p></li><li><p class="paragraph" style="vertical-align: baseline;">Data Collection and Analysis</p></li><li><p class="paragraph" style="vertical-align: baseline;">Data Control</p></li><li><p class="paragraph" style="vertical-align: baseline;">Financial analysis</p></li><li><p class="paragraph" style="vertical-align: baseline;">Financial Modelling</p></li><li><p class="paragraph" style="vertical-align: baseline;">In-Depth Questioning</p></li><li><p class="paragraph" style="vertical-align: baseline;">Information Management</p></li><li><p class="paragraph" style="vertical-align: baseline;">Insurance Principles and Practice</p></li><li><p class="paragraph" style="vertical-align: baseline;">Insurance Products and Services</p></li><li><p class="paragraph" style="vertical-align: baseline;">Knows the Buying Influences</p></li><li><p class="paragraph" style="vertical-align: baseline;">Manages Buyer Indifference</p></li></ul><p>&nbsp;</p><p><strong>Behaviours:&nbsp;</strong></p><ul style="padding-left: 24px;"><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Being Resilient - rebounding from setbacks and adversity when facing difficult situations.</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Decision Quality - consistently makes timely, well-rounded and informed decisions</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">organisational Savvy - understands and navigates dynamics created by processes, systems, and people</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation</p></li><li><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation</p></li></ul><p style="line-height: 107%; margin-bottom: 8pt; margin-right: 0cm; margin-top: 0cm;">&nbsp;</p><p style="line-height: normal; text-align: justify;">&nbsp;</p><p><strong>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.</strong></p><p>&nbsp;</p><ul style="padding-left: 24px;"><li><p class="paragraph" style="vertical-align: baseline;">Continuously develop the Insurance product strategies</p></li><li><p class="paragraph" style="vertical-align: baseline;">Identify and quantify opportunities for new product launches and product range expansion - Compilation, management of and responsibility for, full P &amp; L budgets including detailed variance and performance reporting including:&nbsp;</p></li><li><p class="paragraph" style="vertical-align: baseline;">End-to-end financial stewardship, ensuring alignment between Billings, Claims performance, Expenses and Net Margin outcomes incl. Budgeting, forecasting, and variance analysis across all products in scope</p></li><li><p class="paragraph" style="vertical-align: baseline;">Strategic financial and marketing planning and implementation</p></li><li><p class="paragraph" style="vertical-align: baseline;">Responsibility and accountability for external partner relationships</p></li><li><p class="paragraph" style="vertical-align: baseline;">Negotiation with relevant internal stakeholders at all levels within the organization with regards to strategies and store campaigns</p></li><li><p class="paragraph" style="vertical-align: baseline;">&nbsp;Profitability optimisation, particularly where growth products (e.g. TFG MCLI and Funeral) must be balanced against rising claims costs and VAT-driven margin pressures</p></li><li><p class="paragraph" style="vertical-align: baseline;">Conduct regular reviews of the market, customer and competitor offerings</p></li><li><p class="paragraph" style="vertical-align: baseline;">Support for strategic decisions relating to product prioritisation, redesign, or exit</p></li><li><p class="paragraph" style="vertical-align: baseline;">Setting up and monitoring sales, delivery and activation targets</p></li><li><p class="paragraph" style="vertical-align: baseline;">Achieve Profit Objectives by managing the portfolio targets and growth strategies for a portolio of products within the insurance division</p></li><li><p class="paragraph" style="vertical-align: baseline;">Managing staff related to the portfolio</p></li><li><p class="paragraph" style="vertical-align: baseline;">Maintain close collaboration with Legal and Compliance department to ensure all products and processes comply with the relevant legislation</p></li><li><p class="paragraph" style="vertical-align: baseline;">Full knowledge of and compliance to all relevant legislation (STI, LTI, FAIS, NCA, CPA &amp; POPI)</p></li><li><p class="paragraph" style="vertical-align: baseline;">Insurer and reporting requirements in line with regulatory reporting, market conduct reporting requirements for the portfolio of insurance produc<span style="font-family: Calibri, sans-serif;"><span class="normaltextrun" style="font-size: 11pt;">ts</span></span></p></li></ul>