Learning Experience Designer (LXD)

Experience

• Minimum 3–5 years of experience in learning experience design, instructional design, or a similar role.
• Proven experience designing both in-person and digital/blended learning solutions.

You'll be responsible for:

• Designing end-to-end learning journeys and experiences using proven instructional design and learning experience methodologies.
• Conducting learning needs analysis and performance diagnostics
• Developing digital, blended, facilitated, and microlearning solutions
• Collaborating with SMEs, stakeholders, and cross-functional teams
• Leveraging learning technologies, multimedia, and emerging AI capabilities
• Measuring learning effectiveness through data, analytics, and learner feedback
• Continuously improving learner experiences through evidence-based design practices
• Apply Human-Centred Design, learner experience (LX), UX, behavioural science, and adult learning principles to create meaningful learning interventions.
• Create interactive and visually engaging learning content using multimedia tools and modern learning technologies.
• Leverage learning analytics and feedback data to evaluate learning effectiveness and continuously improve learner experiences.
• Manage multiple learning projects and ensure successful delivery within agreed timelines

Qualifications (Minimum)

• Bachelor's Degree in User Experience / User Design

Qualifications (Ideal or Preferred)

• Masters Degree

Knowledge

• Strong knowledge of instructional design models (ADDIE, SAM, or Agile methodologies).
• Familiarity with Learning Management Systems (LMS) and learning analytics.
• Experience with tools like Articulate 360, Adobe Creative Suite, Camtasia, or similar platforms.
• Understanding of adult learning principles, cognitive science, and learner engagement strategies.

Preffered:

Strong Work Ethic

• Takes ownership and delivers consistently.
• Manages multiple projects simultaneously.
• Demonstrates accountability and professionalism.

Client-First Mindset

• Comfortable engaging stakeholders directly.
• Able to consult, challenge constructively and build trust.
• Strong communication and relationship management skills.
• Understands business outcomes, not just learning outputs.

Creativity Coupled with Learning Expertise

• Can translate complex content into engaging learning experiences.
• Demonstrates innovative thinking and strong design judgement.
• Understands both learning science and learner experience design.
• Uses modern approaches, tools and technologies to create impactful solutions.

Portfolio of Evidence

• Must be able to showcase real work.
• Portfolio should demonstrate learning design thinking, writing ability, visual communication and business impact.
• Portfolio carries significant weight when assessing capability.

Agency / Learning Studio Experience

• Previous experience in a learning agency, learning consultancy or learning studio environment is a strong advantage.
• Exposure to multiple clients, fast-paced delivery and diverse project types accelerates readiness for the role.
• Experience in environments similar to LRMG, TTRO or other learning consultancies would be highly valuable

Skills

• Analytical Skills
• Interpersonal & Relationship management Skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• Clear criminal and credit record

How to Apply:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below.