Librarian Information Services

Job Description

To provide comprehensive information search and retrieval services to Library clients in support of the University’s academic and research programmes, ensuring access to relevant information resources and promoting information literacy among users. The successful candidate will provide information search and retrieval services in all formats to Library clients in support of the University’s academic and research programmes.

Key Responsibilities

• Provide information search services (information retrieval in all formats) to Library clients in support of the academic project
• Issue, return and renew information resources
• Identify opportunities to promote awareness of information resources
• Deliver basic search results to requestors, determine information needs and make referrals where appropriate
• Maintain library client records
• Educate clients on infrastructure and technology innovations and promote self-sufficiency in information access
• Provide access to information resources and assist with less complex queries
• Create and promote awareness of library resources and services
• Maintain relationships with clients engaging with the Library in person, telephonically or via electronic platforms (e.g. e-mail, social media, Ask-A-Librarian, LibAnswers, chatbot)
• Process monthly claims for student assistants
• Perform any other functions within the scope of the position as requested by the Library Management Team

Requirements

• B.Bibl or B.Inf degree OR a Bachelor’s degree plus a Postgraduate Diploma in Library and Information Science, with at least three (3) years’ relevant experience in an academic or research library
• An Honours degree in Library and Information Science, with at least three (3) years’ relevant experience in an academic or research library

Technical Competencies

• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Literature searching and referencing skills
• Ability to prepare clear and concise statistical and narrative reports
• Ability to monitor and troubleshoot technical and operational issues
• Information management and organisational skills
• Critical thinking and problem-solving ability
• Conflict management skills
• Training and facilitation skills

Competencies (Knowledge, skills and behaviour)

• Information sources in various formats appropriate to academic user needs
• Information retrieval strategies and search methodologies (including Boolean operators and search fields)
• Reference techniques and reference management processes
• Training and evaluation techniques
• Relevant information technology (software and hardware)
• Library systems and electronic tools
• Administrative systems, policies, procedures and processes
• Legal requirements relating to information distribution and media
• Marketing and user awareness approaches
• Core processes of an academic institution and the ability to relate them to library services and products

Registration with the professional body, the Library and Information Association of South Africa (LIASA), is recommended.

How to Apply

Please submit a covering letter clearly indicating which post you are applying for, detailed CV with names, addresses, contact numbers and e-mail addresses of 3 referees. External applicants are invited to apply, by registering your profile on the Wits i-recruitment platform located at https://irec.wits.ac.za and submitting your application. Internal employees are invited to apply directly on Oracle by following the path: wits /Self Service application/” Apply for a job”