Local Supervisor Front End

It's fun to work in a company where people truly BELIEVE in what they're doing!

Purpose of the job

Supervises Frontline Operations to ensure optimal customer service levels are achieved and ensuring that policies and procedures are adhered to.

Minimum Requirements

• Grade 12 / Matric (Advantageous)
• Minimum of 2 years cashier related work experience
• Computer literate – MS Office

Competencies

• Willing and able to work retail hours.
• Monitor and develop other’s performance
• Sense of urgency
• Customer Minded
• Sense of urgency ​
• Team Player
• Communication 
• Execution Process Instruction 
• Customer Orientation 
• Time Management 
• Ethical Behavior 
• Flexibility

Key Responsibilities

•  Prompt response to queries from cashier
• Authorize transactions according to laid down procedures
• Manage queues at checkouts
• Ensure that hygiene, housekeeping and safe working standards are maintained
• Ensure that security procedures are adhered to
• Approach and advise customers in a professional manner
• Prevent wastage/shrinkage/damages
• Communicate effectively with employees, management, customers and suppliers
• Manage employees to ensure standards are maintained by competent, motivated employees
• Ensure that all administration is completed accurately and timeously, e.g. scheduling of staff