Logistics & Route Optimisation Manager Inland Region

Business Unit / Division:
Tsebo Hygiene and Pest Control

Job Type Classification:
Permanent

Location - Town / City:
Johannesburg

About Us:
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people –the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER. We are looking for a dynamic Logistics & Route Optimisation Manager to lead Hygiene & Pest Control business across multiple sites in the Inland Region. The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships. The Logistics & Route Optimisation Manager is responsible for designing, implementing, and continuously improving field service logistics, route planning, and work scheduling across the Hygiene & Pest Control business. The role ensures the efficient deployment of technicians, maximises route productivity, and improves service delivery by prioritising high-value work, increasing client density, and optimising service frequency. This role plays a critical part in driving operational efficiency, cost control, and service quality through data-driven decision-making and industrial engineering principles.

Duties & Responsibilities:
Route Planning and Optimisation Design and implement optimised routing models for hygiene and pest control field technicians. Analyse route efficiency using operational data such as travel time, fuel usage, service duration, and productivity. Apply geographic clustering techniques to improve route density and reduce unnecessary travel. Monitor adherence to planned routes and adjust plans in response to operational changes and service demands. Work Planning and Scheduling Optimisation Develop daily, weekly, and monthly work plans that prioritise high-value clients and contractual services. Balance workloads across technicians to maximise utilisation and minimise idle time. Align scheduling with service level agreements (SLAs), client expectations, and operational capacity. Identify inefficiencies in planning practices and implement scalable, sustainable improvements. Client Density and Service Frequency Analysis Analyse client distribution to optimise territory design and improve client density per route. Review service frequencies and recommend adjustments to improve profitability and service effectiveness. Identify opportunities to consolidate low-density areas and improve route economics. Support growth initiatives by aligning client acquisition strategies with operational capacity and route efficiency. Continuous Improvement and Value Creation Apply industrial engineering methodologies to identify cost-saving opportunities related to fuel, labour, and time. Define and track key performance indicators (KPIs) for route performance, technician productivity, and service efficiency. Lead optimisation projects, including improvements to routing systems and scheduling tools. Promote a culture of continuous improvement and data-driven decision-making within operations teams. Technology and Data Enablement Leverage routing and scheduling systems to improve planning accuracy and automation. Analyse operational data such as service times, completion rates, and travel patterns to support decision-making. Collaborate with IT and Business Intelligence teams to develop dashboards and operational reports. Support the implementation and adoption of digital tools that enhance field service efficiency. Stakeholder Engagement Work closely with Operations, Sales, and Regional Managers to align planning with business priorities. Provide data-driven insights to Sales teams on optimal client acquisition and territory strategies. Influence operational teams to adopt standardised, optimised planning practices. Present findings, insights, and recommendations to senior leadership and key stakeholders.

Skills and Competencies:
Strong analytical and problem-solving ability. Planning and organising work effectively to meet operational goals. Focus on delivering results and meeting customer expectations. Ability to influence stakeholders and drive change across operational teams. Clear written and verbal communication skills. Route optimisation and scheduling tools. Advanced Excel and data analysis skills (Power BI advantageous). Industrial engineering techniques, including time and motion studies and process optimisation. 5–8 years’ experience in: Experience in service-based industries such as hygiene, pest control, or facilities management (advantageous). Proven track record of delivering efficiency improvements or optimisation initiatives.

Qualifications:
Bachelor’s Degree in Industrial Engineering, Logistics, Supply Chain, or a related field (essential). Postgraduate qualification (advantageous).