Manager, AI Capability

Reporting to the Senior Manager, AI Lab, the Manager, AI Capability is responsible for building enterprise-wide AI literacy, capability and adoption across Safaricom Group to accelerate the organization’s transition to an AI-first enterprise. The role develops and executes AI capability-building strategies that equip leaders, technical teams and business users with the skills, knowledge and confidence required to effectively leverage artificial intelligence, advanced analytics and emerging technologies.

Qualifications

• Bachelor’s Degree in Data Science, Artificial Intelligence, Computer Science, Education, Organizational Development, Business, Technology or related field.
• Master’s Degree in Artificial Intelligence, Learning & Development, Organizational Development, Business Administration or related discipline is an added advantage.
• Minimum 5–7 years’ experience in capability development, learning, technology transformation, AI adoption or digital transformation roles.
• Experience designing and implementing enterprise capability-building programs.
• Strong understanding of Artificial Intelligence, Analytics, Machine Learning and emerging technologies.
• Experience driving large-scale change management and adoption initiatives.
• Knowledge of adult learning methodologies and capability frameworks.
• Experience managing stakeholder engagement across diverse business functions.
• Experience working with academic institutions and external partners.
• Strong facilitation, coaching and presentation skills.
• Excellent communication and influencing capabilities.
• Knowledge of organizational capability assessment and workforce readiness frameworks.
• Experience working within agile and transformation environments.
• Professional certifications in Change Management, Learning & Development, AI or Digital Transformation are an added advantage.

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly click on the apply button. Remember to attach your resume

Health and Safety

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
•  All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
   

AI Capability Strategy & Workforce Readiness

• Develop and implement the enterprise AI capability and skills development strategy.
• Define AI competency frameworks for technical and non-technical employee segments.
• Assess AI capability maturity across business functions and identify development priorities.
• Build workforce readiness programs supporting AI adoption at scale.
• Establish capability roadmaps aligned to business and technology strategies.
• Identify future AI skill requirements and emerging capability needs.
• Support workforce planning initiatives for AI and data talent.
• Develop capability measurement frameworks and maturity assessments.
• Ensure AI capability initiatives support enterprise transformation priorities.

AI Learning & Development

• Design enterprise-wide AI learning pathways for leaders, managers and employees.
• Develop AI onboarding, certification and accreditation programs.
• Curate learning content covering AI, analytics, automation and emerging technologies.
• Partner with HR and Learning teams to embed AI learning into talent development frameworks.
• Deliver workshops, masterclasses and capability-building interventions.
• Support development of technical upskilling programs for AI practitioners.
• Establish mechanisms for continuous learning and knowledge sharing.
• Measure effectiveness and impact of learning interventions.
• Promote adoption of self-service AI learning platforms and resources.

AI Evangelist Network

• Design and implement the Group AI Evangelist Program.
• Recruit, develop