Manager: People Operations

Driving operational excellence behind every employee experience

At Capitec, People Operations sits at the core of how we deliver a seamless, compliant and scalable employee experience.

As the Manager: People Operations, you'll lead the engine room of HR - setting the strategy, governance, and operational standards that ensure every people process (from hire to retire) runs with precision, integrity and efficiency.

This is a high-impact leadership role responsible for enterprise-wide operational stability, data governance, payroll integrity, and the continuous optimisation of HR systems and processes.

What You'll Be Responsible For

• Operational Strategy & Execution: Translate People Operations strategy into scalable operational plans, govern end-to-end employee lifecycle processes and workflows, drive consistency through SLAs, frameworks, and operating standards
• Governance, Risk & Compliance: Lead enterprise HR compliance, audit readiness, and risk mitigation, own data governance frameworks and ensure POPIA and regulatory alignment, strengthen controls, validation processes, and data integrity
• Systems, Automation & Continuous Improvement: Drive a digital-first HR operating model, optimise HR systems (SAP SuccessFactors) and payroll integrations, lead automation, workflow optimisation and process re-engineering
• Payroll & Master Data Integrity: Oversee payroll readiness and upstream dependencies, ensure accurate, audit-ready payroll outcomes, own employee master data governance and data quality standards
• Leadership & Stakeholder Management: Lead a multi-disciplinary People Operations team, partner with HR, Finance, Risk, IT and external providers, influence enterprise-wide adoption of operational standards

What You'll Bring

Experience & Expertise

• 8+ years in HR Operations / People Operations / Shared Services in a medium-to-large organisation
• Experience leading complex HR operational environments
• Strong exposure to HRIS (SAP SuccessFactors), payroll and integrations
• Proven track record in governance, risk and compliance
• Experience driving large-scale automation and operational transformation

Knowledge

• HR lifecycle and operational frameworks
• Data governance and HRIS architecture
• Payroll processes, compliance and audit environments
• Process engineering / continuous improvement methodologies

What sets you apart

• Strong systems thinker with a detail-oriented mindset
• Comfortable operating in complexity and driving structure
• Passion for optimisation, efficiency, and accuracy at scale
• Ability to influence at senior leadership and governance forums

Why This Role Matters

This role ensures that every employee experience is built on a foundation of operational excellence - accurate data, compliant processes, and scalable systems that enable the business to grow confidently.

How to Apply:

To see what life at Capitec is all about and complete a short assessment, please click here! Once you have completed the above finalize your application by clicking apply below.