Job Description
Responsibilities
- Provide quality service to customers, identify opportunities for new business or retention.
- Analyze problems and issues to find solutions.
- Receive visitors and assist with information requests.
- Enter relevant information into CRM system after each customer contact.
- Clarify customer needs and tailor presentations to decision-makers.
- Develop relationship management plans for potential customer accounts.
- Ensure operational compliance with organizational policies and procedures.
- Monitor sales and market data for business development opportunities.
- Create sales opportunities through networking and market intelligence.
- Conduct research and analyze key themes and trends.
- Participate in and contribute to a network of people, technologies, and ideas.
Skills
- Building Trust
- Consultative Selling
- Customer-Focused
- Customer Service
- Customer Understanding
- Direct Selling
- Identifying Sales Opportunities
- Oral Communications
- Probing Questions
- Qualifying Prospects
- Sales Data Management
- Sales Software
- Strategic Selling
- Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
30 December 2026, 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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