Multi Media Manager

<p style="text-align:left"><span>It&#39;s fun to work in a company where people truly BELIEVE in what they&#39;re doing!</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span style="color:#000000"><b><span style="font-size:inherit"><br />Minimum Requirements</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Grade 12 (Matric); tertiary qualification in Retail Management or related field advantageous.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Minimum 3–5 years’ experience in retail management, preferably in General Merchandise or Electronics.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Proven track record in achieving sales and operational targets.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Sound understanding of merchandising principles and stock management systems.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ability to work retail hours </span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Competencies</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Strong leadership and people management skills.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Excellent communication and interpersonal abilities.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Analytical mindset with attention to detail.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Sales-driven and customer-focused approach.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ability to work under pressure and manage competing priorities.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">High level of initiative, energy, and commitment to achieving results.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span style="color:#000000"><b><span style="font-size:inherit">Key Responsibilities:</span></b></span></p><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Sales &amp; Financial Performance</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Drive sales and profitability within the Audio Vision and Large Appliances categories.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Manage GMD operations to achieve or exceed budgets, turnover, and gross profit targets.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Monitor sales and expense budgets, analysing variances and implementing corrective actions.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Identify opportunities to increase sales and improve customer engagement.</span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Stock &amp; Merchandise Management</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Lead the team to maintain optimal stock levels and minimize out-of-stock situations.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Analyse stock reports and take timely action to ensure correct product availability and range.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Oversee merchandising standards and ensure compliance with planograms and visual guidelines.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Implement and monitor shrinkage control measures to minimize losses.</span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Customer Service Excellence</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensure consistent delivery of high-quality customer service by all team members.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Respond to customer queries and concerns in a professional and solution-oriented manner.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Promote a culture focused on customer satisfaction and positive shopping experiences.</span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">People Leadership &amp; Performance Management</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Lead, motivate, and coach the sales team to achieve departmental goals.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Monitor individual and team performance, providing regular feedback and implementing corrective actions where necessary.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Foster a high-performance culture characterized by teamwork, accountability, and urgency.</span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Promotions &amp; Marketing</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Coordinate and execute promotional and marketing activities within the department.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensure in-store promotions are correctly implemented and effectively communicated to customers.</span></span></p><br /><p><span style="color:#4a4a4a"><b><span style="font-size:inherit">Operations &amp; Compliance</span></b></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Ensure compliance with company policies, standard operating procedures, and safety regulations.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Uphold security and stock control measures to reduce shrinkage.</span></span></p><p><span style="color:#4a4a4a"><span style="font-size:inherit">Maintain accurate records and reporting related to sales, stock, and departmental performance.</span></span></p><br /><p><b>Closing Date: 20 October 20</b>26<br /></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><i>If you like wild growth and working with happy, enthusiastic over-achievers, you&#39;ll enjoy your career with us!</i></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Discover who we are</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>