National Account Manager Assistant (Pick n Pay)

Company

RCL Foods

Functions

Customer

Job Type Classification

Permanent

Location - Town / City

Westville

Job Description

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters. Visit our website at: www.rclfoods.com As we continue to grow, we are seeking a skilled NAM Assistant to join our Customer Team in Westville . The role will be reporting to the National Account Manager. We are looking for a decisive, efficient and innovative individual with an FMCG background in Account Management support. The purpose of the role is to provide support to the National Account Manager in the smooth running of a portfolio of accounts, proactively manage all administrative tasks in a timely and anticipatory manner to ensure that both internal and external customer needs are fully met, control all aspects of point of material ordering and supply for the portfolio of accounts, manage developing accounts across all RCL FOODS product categories and revenue.

Minimum Requirements

• Matric
• Marketing and sales degree or diploma
• Valid Code EB drivers’ license
• Minimum of 3 years of account management or administration experience

Duties & Responsibilities

• National Account Support
• Assist in developing an ongoing relationship with the national account representatives.
• Understand and communicate the financial implications of all product changes.
• Undertake competitive market research regularly.
• Participate in sales volume forecasting.
• Assist the National Account Manager with the development of the strategy and account plans.
• Execute the strategy through the implementation of volume plans and customer workshops.
• Follow up product listings with selected customers so that initiatives can be implemented.
• Build strong and progressive relationships through all levels with selected customers.
• Turn insight into innovation through new business/product development input and translation of the latest trends and customers’ needs.
• Activate growth plans within the customer's organization.
• Track/measure the success of growth initiatives (launches/ promotions/activations).
• Monitor and report sales performance by customers.
• Attend corporate meetings with the NAM.
• Develop and maintain relationships with operations and planning staff.
• Manage price files are address related queries.
• Interact with customers by phone, email, and in person.
• Schedule and conduct meetings with customer support personnel weekly as directed by the National Account Manager.
• Conduct regular analysis of customer product assortments.
• Assist in the preparation of presentations to facilitate new product placement and promotional activities.
• Assist in the development and completion of professional sales collateral including, but not limited to, PowerPoint, Excel, Graphs, and Charts.
• Develop the customer account plan for RCL FOODS product categories
• Drive growth through the management of the promotional activity schedule
• Manage customer advertising budget for multiple product categories
• Present and develop customer reviews and implement agreed action plan post customer meetings
• Manage and present all RCL FOODS product innovations to ensure brilliant execution across the customer store base
• Cross-functional category discussion to capitalize on growth opportunities
• Manage and implement the RCL FOODS pricing mandates and ensure pricing and promotional compliance
• Develop and implement a promotional activity schedule across categories that deliver volume and revenue growth