Officer: Market Conduct Oversight

Job Description

Manage and ensure Capitec’s compliance to relevant legislations and internal policies through identifying, mitigating and controlling risks in an allocated area of accountability.

Minimum Requirements

• 3 Years’ long term / short-term insurance experience, of which one year has to be in a FAIS Representative capacity.
• Client service experience

Ideal Requirements

• 3+ Years’ long term / short-term insurance experience, of which one year has to be in a FAIS Representative capacity
• Experience in a position working with senior stakeholders

Qualifications (Minimum)

• A relevant tertiary qualification
• FAIS accredited as Key Individual and approved by FSCA

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification

Knowledge

Minimum

• Customer care and service protocol knowledge
• Basic regulatory knowledge
• Business and commercial awareness
• Insurance Industry (Long- and short term insurance)
• Risk Industry
• Banking Industry
• Dispute resolution (complaints management)
• Knowledge of FAIS, National Credit Act, Conduct Standards for Banks etc.

Ideal

• Long-term insurance

Skills

• Attention to Detail
• Communications Skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record

How to Apply

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below