Job Description
About the role:
Shoprite Technology is seeking a seasoned People Business Partner to lead strategic people initiatives, driving the alignment of HR strategies with business goals at a senior level. This role requires expertise in business partnering, workforce planning, employee engagement, and change management, leveraging data-driven insights to design and implement sustainable people solutions. The successful candidate will collaborate with executive leaders to enhance employee value propositions and shape a dynamic organisational culture, ensuring impactful employee experiences across diverse teams. If you are experienced in influencing organisational development and delivering measurable business outcomes through strategic HR leadership within a fast-paced retail environment, this opportunity offers a chance to contribute to one of Africa's leading retailers, supporting innovation, growth, and a high-performance workforce.
What you'll do:
- Role Description Employee-Centric Delivery Partner with portfolio leaders to implement People plans aligned to operational priorities, workforce requirements and employee experience outcomes. Coordinate the delivery of People initiatives across the employee lifecycle, including resourcing, onboarding, engagement, performance, learning and talent activities. Manage escalated employee and manager queries within the portfolio and provide practical guidance on People policies, processes and frameworks. Collaborate with People Solutions, People Services and local People Delivery teams to ensure fit-for-purpose support for the portfolio. Analyse people data and workforce trends to identify issues and recommend practical actions that support portfolio performance and employee engagement.
- People (Self, Team & Organisational) Build trusted relationships with portfolio stakeholders to support collaboration, engagement and effective People delivery. Coach managers on the application of People practices and support the adoption of an employee-centric culture. Support career management, succession planning and capability development activities for priority roles within the portfolio. Promote employee wellness, inclusion and communication initiatives that support a positive workplace experience.
- Financial, Reporting & BI Contribute to People budget planning by identifying portfolio resourcing, learning and operational People requirements. Monitor People-related costs and highlight risks or variances for review with relevant stakeholders. Use People metrics and business intelligence to support portfolio workforce planning, productivity and service delivery decisions.
- Governance & Compliance Apply relevant labour relations frameworks, employment legislation and People governance requirements within the portfolio. Support compliance checks, audits and risk mitigation activities by ensuring accurate application of People policies and procedures. Escalate emerging People risks and partner with stakeholders to support timely resolution and corrective action.
- Future-Fit Initiatives Support the implementation of change initiatives and new People solutions across the portfolio. Identify opportunities to improve People processes, service delivery and employee experience. Contribute to discussions on technology, data and capability requirements that support future-fit portfolio delivery.
What you bring:
- Qualifications and experience: Degree in Human Resources or equivalent +3 years in Talent Management/HR Business Partnering or equivalent role, driving HR delivery of frameworks, policies, procedures, and guidelines and managing HR service delivery. Demonstrable knowledge of HR practices within the FMCG, retail / ecommerce sector, applying the principles of optimum capability and capacity planning. Exposure to statutory requirements, with the ability to apply relevant laws, regulations, HR policies, procedures and best practices within a portfolio context and escalate areas of risk where required. A sound understanding of diversity and inclusion concepts and processes and the link between employment equity and good HR practices. We value practical learning experiences, if a candidate does not have a degree, demonstrable relevant experience will be considered. A proven track record of strong generalist HR delivery providing input to HR strategy and executing the tactical aspects of HR delivery within a decentralised HR structure reporting to business, delivering against centralised HR strategies and day-to-day operational requirements, managing an HR delivery team.
- Preferred: Experience within the FMCG, retail sector, or similar.
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