Pest Control Officer

Business Unit / Division: Tsebo Hygiene and Pest Control

Job Type Classification: Permanent

Location - Town / City: Cape Town

About Us: We are seeking Pest Control Officers for various sites within Western Cape. The Pest Control Officer will oversee the daily workings of the organisation Western Cape Pest Control operations. Responsible to maintain a high-quality standard of organisations deliverables in line with site specific SLA’s, OHS and HACCAP Compliances. Responsible to manage client relations, perform Pest Control and equipment inspections, support and develop the site management. Ensure sites are managed according to budgeted costings and growth targets. Please note by registering your details for this Talent Pool you acknowledge a potential, future relevant role within Tsebo Cleaning Solutions and that this is not an active vacancy. Our business recruits throughout the year, and job roles will become live at different times in different locations. By applying you will be considered for all similar roles in Tsebo Cleaning Solutions when they open. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.

Duties & Responsibilities

• Technicians are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations.
• Technicians are to always comply with the Company Vehicle and Fuel Policies.
• Technicians are to be always in possession of a valid driver’s license and PDP.
• Technicians are to complete vehicle checks every 2 weeks.
• Technicians are to report accidents, bumps, scratches, or any defects on the vehicles to Management as and when it happens.
• Deliver a quality inspection and treatment service to exceed customer expectations.
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions.
• Upsell Tsebo Hygiene/Pest Control products and services and/or refer sales inquiries for leads to Sales Executives.
• Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation.
• Plan work routes efficiently and productively and achieves 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals.
• Manage a territorial area and all customer contained within it.
• Inspect buildings and premises for signs of pests or infestation.
• Determine the type of treatment needed to eliminate pests.
• Apply pesticides in and around buildings and other structures.
• Create barriers to prevent pests from entering a building.
• Design and carry out pest management plans.
• Must be flexible, as the job may require travel and additional working hours.
• Health and Safety: Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to site specific requirements in line with company policies, quality programmes and legislation.
• General: To constantly be aware of current trends and innovation in the industry and make suggestions how these could be implemented in the business.
• To maintain a high standard of morale and motivation through good communication skills.
• To attend meetings, training sessions and conferences when required.
• To ensure that the company’s objectives are achieved.
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR.
• Operations managers are to ensure that our THS brand is always protected and represent it professionally.
• Ensure that statutory/legal requirements are strictly adhered to.
• Continually look at cross selling opportunities within the Tsebo Solutions Group (hygiene, security, catering, facility management).
• To keep abreast of changes in all company policies and procedures and ensure that you and your sub‑ordinates are compliant with and implement these.
• May be required to assist with any other duties that may be outside scope of responsibility.

Skills and Competencies

• Understand detailed Pest control principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific SLA’s.
• Business management principles, including proven financial skills.
• Strong people skills and knowledge or Industrial relations.
• Strong on client relationships and strong communication skills.
• Good English language skills.
• Planning and project management experience.
• Sales exposure.
• Self‑motivated and ability to work unsupervised on own initiative.
• A proactive, analytical, logical and disciplined approach to problem‑solving.
• Strong planning, organizational and prioritization skills.
• Understand and engage in contemporary and changing communication trends.
• Good relationship building skills.
• Attention to detail.
• Time management.
• An innovator and creative.
• Sense of urgency, Problem solving experience, Able to work under pressure, Be flexible and adaptable.

Qualifications

• Minimum Grade 12.
• Relevant tertiary qualification and/or equivalent experience.
• Knowledge of legislation relevant to the Pest control industry.
• Registered and up to date PCO.
• 3 – 5‑year pest elimination qualification preferred.
• Valid driver’s license and PDP.
• Must have come from a similar environment.