Regional Compliance Manager (Firearms & Canines)

Job Title

Regional Compliance Manager (Firearms & Canines)

Company/Organisation

Thorburn Security Solutions, a division of Tsebo Solutions Group

Location

Midrand

About Us

Thorburn Security Solutions, a division of Tsebo Solutions Group, is seeking a highly experienced and compliance-driven Regional Compliance Manager (Firearms & Canines) to oversee firearm and canine compliance operations across the region. The successful incumbent will be responsible for ensuring adherence to legislative requirements, company policies, audit standards, and operational best practices relating to firearms and canine deployments. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Firearms Compliance Management Ensure compliance with the Firearms Control Act, PSIRA Regulations, and company firearm policies.
• Conduct monthly firearm compliance audits across all operational sites.
• Perform weekly virtual firearm inspections and compliance monitoring.
• Verify firearm competency certificates, training records, and legal compliance of armed officers.
• Monitor firearm storage facilities, safes, key control systems, and access procedures.
• Ensure proper firearm issuing, receiving, and ammunition control processes are followed.
• Manage firearm registers, permit books, discharge registers, and related documentation.
• Investigate firearm-related incidents, losses, damages, and unauthorized discharges.
• Identify compliance risks and implement corrective actions.
• Canine Compliance Management Oversee compliance of all canine operations within the region.
• Conduct inspections of canine facilities, kennels, handlers, and deployed service dogs.
• Ensure all dog handlers maintain valid qualifications and certifications.
• Coordinate canine refresher training and certification renewals.
• Monitor canine welfare, operational readiness, and deployment standards.
• Training and Development Manage the annual Regulation 21 Firearm Refresher Programme.
• Coordinate firearm competency assessments and shooting range activities.
• Facilitate firearm safety training, toolbox talks, and compliance awareness programmes.
• Assess training requirements and ensure armed personnel remain compliant with legislative requirements.
• Monitor training records and maintain compliance tracking systems.
• Auditing and Reporting Conduct compliance audits and maintain audit schedules.
• Compile and submit detailed audit reports, findings, and corrective action plans.
• Maintain workforce compliance registers and certification databases.
• Ensure accurate record keeping and management of firearm and canine compliance documentation.
• Prepare management reports on regional compliance performance and risks.
• Operational Governance and Risk Management Monitor operational compliance across all armed and canine deployments.
• Ensure only legally compliant officers are deployed with company firearms.
• Remove non-compliant personnel from firearm or canine duties when required.
• Implement corrective actions to address identified compliance gaps.
• Support investigations relating to operational, firearm, or canine compliance matters.
• Liaise with operational management and Head Office on compliance-related matters.
• Stakeholder Management Engage with SAPS, PSIRA, training providers, and regulatory authorities as required.
• Provide guidance and support to Site Managers and Responsible Persons.
• Act as the primary regional contact for firearm and canine compliance matters.
• Ensure implementation of corporate directives, policies, and procedures.
• Administration and Record Management Maintain accurate personnel compliance files and electronic records.
• Monitor expiry dates of competencies, certificates, permits, and licences.
• Manage regional compliance trackers and renewal schedules.
• Ensure all firearm and canine compliance records are audit-ready at all times.
• SHEQ and ISO Compliance Adhere to Thorburn Security Solutions' Safety, Health, Environment, and Quality Management Systems.
• Ensure compliance with ISO 9001, ISO 14001, ISO 45001, and ISO 18788 requirements.
• Promote a culture of safety, compliance, and continuous improvement.
• Ad Hoc Responsibilities Perform any additional lawful and reasonable duties as delegated by management.
• Assist with special compliance projects, investigations, and operational initiatives as required.
• Key Success Measures 100% firearm and canine compliance across the region.
• Successful completion of audit schedules.
• Reduction in compliance findings and risks.
• Timely completion of firearm competency and canine training renewals.
• Accurate maintenance of compliance records and reporting.
• Full adherence to legislative, customer, and corporate requirements.

Skills and Competencies

• Technical Competencies Advanced knowledge of the Firearms Control Act (Act 60 of 2000) and related regulations.
• Sound understanding of PSIRA legislation, standards, and compliance requirements.
• Extensive knowledge of firearm handling, storage, issuing, and ammunition control procedures.
• Knowledge of canine operations, deployment standards, welfare requirements, and handler management.
• Experience in conducting compliance inspections, audits, and risk assessments.
• Knowledge of security operations management and tactical deployments.
• Understanding of ISO 18788 Security Operations Management Systems.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to maintain compliance databases, trackers, and electronic filing systems.
• Leadership Competencies Strong leadership and supervisory skills.
• Ability to influence and drive a culture of compliance.
• Coaching and mentoring capabilities.
• Strong decision-making and accountability.
• Ability to manage multiple sites and stakeholders across a region.
• Ability to lead compliance interventions and corrective action initiatives.
• Analytical Competencies Strong investigative and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to identify compliance risks and implement effective mitigation measures.
• Ability to analyse audit findings and develop practical solutions.
• Strong report-writing and data interpretation skills.
• Communication Competencies Excellent verbal and written communication skills.
• Ability to present compliance findings and recommendations to management.
• Strong stakeholder engagement and relationship management skills.
• Ability to conduct training sessions, toolbox talks, and compliance briefings.
• Professional interaction with regulatory authorities, clients, and internal stakeholders.
• Planning and Organising Excellent planning, coordination, and organisational skills.
• Ability to manage audit schedules and compliance calendars.
• Effective time management and prioritisation skills.
• Ability to work under pressure and meet deadlines.
• Capacity to manage multiple projects simultaneously.
• Behavioural Competencies Integrity and ethical conduct.
• High level of professionalism and confidentiality.
• Results-driven and self-motivated.
• Assertiveness and confidence in enforcing compliance requirements.
• Adaptability and resilience in a dynamic operational environment.
• Commitment to continuous improvement and operational excellence.
• Strong sense of responsibility and accountability.
• Core Tsebo/Thorburn Competencies Customer Focus Business Acumen Compliance and Governance Risk Management Quality Orientation Teamwork and Collaboration Safety Awareness Leadership and People Development Operational Excellence Continuous Improvement

Qualifications

• Grade 12 / Matric.
• South African Citizen with a valid SA ID.
• Valid PSIRA Registration.
• Successfully completed the following firearm business purpose unit standards:
• Unit Standard 117705: Knowledge of the Firearms Control Act.
• Unit Standard 123515: Handle and Use a Handgun for Business Purposes.
• Unit Standard 123514: Handle and Use a Shotgun for Business Purposes.
• Unit Standard 123511: Handle and Use a Self-Loading Rifle/Carbine for Business Purposes.
• Unit Standard 123519: Handle and Use a Manually Operated Rifle for Business Purposes.
• Valid SAPS Firearm Competency Certificates relevant to firearm categories.
• Qualified Dog Handler (Minimum DH2).
• Qualified Firearm Instructor.
• Qualified Range Officer.
• Assessor Qualification (Advantageous).