Retail Administrator

Business Area:
Field Operations

Workplace Type:
On-site

Location - Town / City:
Cape Town

Job Description

We are looking for a multi-skilled, dynamic individual to join our Retail Services team as a Retail Operations & Events Administrator. The ideal candidate brings over five years of admin experience, thrives under pressure, is adaptable, and keeps things running smoothly. You must have strong communication skills, a flair for presentations, and a talent for organising events with a sharp eye for detail, a flexible mindset, and enthusiasm for tackling new challenges. This position is based at our head office in Cape Town.

Key Responsibilities

• Managing the admin around the company’s Workforce Management system, assisting stores and other areas of the business with queries and closing of pay periods on a Monday.
• Ensure that the business structure is always correct and the information is accurate
• Weekly HR training reports
• Yearly store performance reports
• Coordinate between stores and the Head Office for ad hoc projects
• Coordinate the business's annual communication publication
• Maintain e-commerce administration (including ad hoc promotions, store update details, etc.)
• Maintain the correct store detail updates for Google
• Assist with the administration for the business's internal staff recognition program (capturing compliments, engaging with smaller programs to keep a log of points, etc)
• Coordinate venues for Roadshow events around the country (this includes sourcing a venue, negotiating prices)
• Coordinate between hotels, restaurants, and tourist experiences for the annual staff recognition event
• Propose content for the events
• Propose presentations for the events
• Manage the travel coordination for the events – 3 times a year

Qualifications and Experience

• Matric/ National Diploma/ Degree or relevant qualification
• Minimum 5 years of admin experience
• Minimum 2 years of events coordination experience (can be combined with the admin time)
• Previous retail experience is beneficial
• Previous corporate experience is beneficial

Competencies

• Excellent written and verbal communication skills
• Wants to contribute
• Quick learner
• Highly self-motivated and driven
• Attention to detail
• Willing to share knowledge
• Has a sense of urgency
• Super organized and on top of detailed information pertaining to the role
• Is consistent in their performance and drives their own development