Job Description
,
, - . No other tags like
, , , , etc. But we must preserve all original content word-for-word, not add, remove, summarize, or rephrase. However we must use only allowed tags. The instruction says: Use
for intro paragraphs and general text. Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Use - for list items. No CSS classes, no inline styles, no s, no
tags. Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase.
We have to convert the given HTML snippet into clean semantic HTML using only allowed tags. We must not add any extra tags beyond ,
, , - . But the original contains many tags like
, , , , etc. We need to map sections to . The headings like "Responsibilities", "Customer Service", "Solutions Analysis", etc. Should be turned into headings. Also "Skills", "Competencies", "Education", "Closing Date", etc. Also maybe "Job Description" as a heading? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should use for each distinct section header. The original has many headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
. So we can keep the text inside a
. But we cannot use tag; we must not use any tags other than allowed. So we need to remove but preserve the text. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that mean we cannot remove tags? It says "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". That suggests we must keep the same text, but we can change tags? The instruction says "Use
for introductory paragraphs and general text". So we can wrap text in
. But we cannot add or remove content. Removing tags is okay because tags are not content. The content is the textual nodes. So we can strip tags but keep the inner text. So we can output the text inside
without the markup. That's okay.
We must not use , , , etc. Only . So we need to convert all headings to . Also we must not use for list items? Actually we can use - for list items. The original has an unordered list for requirements. That we can keep as
- items.
We must not use any other tags like , , ,
, , , , etc. Also no inline styles, no classes. So we need to output only
,
, , - . Also we can have plain text inside
. No extra whitespace? It's okay.
We must preserve all original content word-for-word. That includes the "Let's Write Africa's Story Together!" etc. Also the "The Old Mutual Story!" at the end. Also the "The appointment will be made from the designated group..." etc. Also the "The Old Mutual Story!" line. Also the "Job Description" line. Also the "Skills" heading etc. Also the list items. Also the "Competencies" heading and the list of competency phrases? Actually the original has a list of competency phrases but they are not in
- tags; they are just plain text separated by tags. The content includes "Action Oriented", "Balances Stakeholders", etc. They are inside tags but empty. Actually they have with nothing inside. That seems like placeholders. The actual competency phrases are not inside any tag; they are just after the heading? Let's examine the snippet:
After "Competencies" heading, there is:
Competencies
Action OrientedBalances StakeholdersCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsEnsures Accountability
So the competency phrases are just plain text followed by empty tags. We need to preserve them word-for-word. So we need to output "Action Oriented" then maybe a for "Competencies"? Actually "Competencies" is a heading, we should use for that heading. Then the competency phrases should be in
tags? They are not list items, but they are separate lines. The instruction says use
- for list items (duties, requirements, qualifications, skills). So only for list items we can use
- . For other text, use
. So we can put each competency phrase in its own
maybe? But we must preserve word order. The original has them as separate lines with
tags around them. But we cannot use . So we need to output them as plain text in
tags, preserving the order. The original has "Action Oriented" then a
then "Balances Stakeholders" then etc. So we can output:
Action Oriented
Balances Stakeholders
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
But we must preserve the exact wording, including capitalization and spacing. That's fine.
Now we need to structure the whole thing.
Let's parse the original content in order:
1. Let's Write Africa's Story Together!
2. Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
3. (empty)
4. (empty)
5. (empty)
6. Job Description
7.
8.
9. Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
10.
11. Responsibilities
12.
13. Customer Service
14. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
15.
16. Solutions Analysis
17. Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
18.
19. Receiving Visitors
20. Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
21.
22. Customer Relationship Management (CRM) Data
23. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
24.
25. Customer Needs Clarification
26. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
27.
28. Customer Relationship Development / Prospecting
29. Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
30.
31. Operational Compliance
32. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
33.
34. Business Development
35. Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
36.
37. Sales Opportunities Creation
38. Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
39.
40. Data Exploration
41. Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
42.
43. Network of Influence
44. Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
45.
46. Requirements: Skills, Qualifications and Experience required
47. - Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
48.
49.
50.
51.
52.
53.
54. Skills
55.
56.
57. Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
58.
59.
60. Competencies
61.
62.
63. Action Oriented
64.
65. Balances Stakeholders
66.
67. Collaborates
68.
69. Communicates Effectively
70.
71. Customer Focus
72.
73. Drives Results
74.
75. Ensures Accountability
76.
77.
78. Education
79.
80.
81.
82. NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
83.
84.
85. Closing Date
86.
87.
88. 19 July 2026 , 23:59
89.
90. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
91.
92.
93. The Old Mutual Story!
We need to output clean HTML using only ,
, , - . No other tags.
We must preserve all original content word-for-word. That includes the empty lines? Probably we can ignore empty paragraphs; but we must preserve content. Empty paragraphs with no text are essentially nothing; we can omit them? The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that include empty lines? Probably we can omit empty paragraphs because they contain no content. But to be safe, we could include them as but that would be empty
tags, which is allowed? The instruction says use
for introductory paragraphs and general text. It doesn't forbid empty
tags, but they are not needed. However preserving empty lines might be considered content? There's no content, so it's okay to omit.
We must not add any extra text. So we need to output exactly the same textual content, but wrapped appropriately.
We need to map headings to
. The headings are:
- "Job Description" (maybe not a section header but a heading). Should we use for that? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). "Job Description" is not listed but it's a heading. Could treat it as a section header too, so use Job Description
.
- Then each heading like "Customer Service", "Solutions Analysis", etc. Should be Customer Service
etc.
- Then "Requirements: Skills, Qualifications and Experience required" is a heading? It is inside a tag. Should we treat it as a heading? Probably yes, use Requirements: Skills, Qualifications and Experience required
.
- Then "Skills" heading.
- Then "Competencies" heading.
- Then "Education" heading.
- Then "Closing Date" heading.
- Then maybe "The Old Mutual Story!" is not a heading but just text.
We also have "Responsibilities" heading at top? Actually there is a Responsibilities
after some empty paragraphs. That should be Responsibilities
.
But note that the original also has "Responsibilities" as a heading earlier? Actually after the job description paragraph, there is Responsibilities
. So we need to output Responsibilities
.
Now we need to output the responsibilities content: It includes multiple subheadings like "Customer Service", "Solutions Analysis", etc. Those are also
, , , , etc. But we must preserve all original content word-for-word, not add, remove, summarize, or rephrase. However we must use only allowed tags. The instruction says: Use
, , etc. But we must preserve all original content word-for-word, not add, remove, summarize, or rephrase. However we must use only allowed tags. The instruction says: Use
for intro paragraphs and general text. Use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). Use - for list items. No CSS classes, no inline styles, no s, no
tags. Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase.
We have to convert the given HTML snippet into clean semantic HTML using only allowed tags. We must not add any extra tags beyond ,
, , - . But the original contains many tags like
, , , , etc. We need to map sections to . The headings like "Responsibilities", "Customer Service", "Solutions Analysis", etc. Should be turned into headings. Also "Skills", "Competencies", "Education", "Closing Date", etc. Also maybe "Job Description" as a heading? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should use for each distinct section header. The original has many headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
. So we can keep the text inside a
. But we cannot use tag; we must not use any tags other than allowed. So we need to remove but preserve the text. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that mean we cannot remove tags? It says "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". That suggests we must keep the same text, but we can change tags? The instruction says "Use
for introductory paragraphs and general text". So we can wrap text in
. But we cannot add or remove content. Removing tags is okay because tags are not content. The content is the textual nodes. So we can strip tags but keep the inner text. So we can output the text inside
without the markup. That's okay.
We must not use , , , etc. Only . So we need to convert all headings to . Also we must not use for list items? Actually we can use - for list items. The original has an unordered list for requirements. That we can keep as
- items.
We must not use any other tags like , , ,
, , , , etc. Also no inline styles, no classes. So we need to output only
,
, , - . Also we can have plain text inside
. No extra whitespace? It's okay.
We must preserve all original content word-for-word. That includes the "Let's Write Africa's Story Together!" etc. Also the "The Old Mutual Story!" at the end. Also the "The appointment will be made from the designated group..." etc. Also the "The Old Mutual Story!" line. Also the "Job Description" line. Also the "Skills" heading etc. Also the list items. Also the "Competencies" heading and the list of competency phrases? Actually the original has a list of competency phrases but they are not in
- tags; they are just plain text separated by tags. The content includes "Action Oriented", "Balances Stakeholders", etc. They are inside tags but empty. Actually they have with nothing inside. That seems like placeholders. The actual competency phrases are not inside any tag; they are just after the heading? Let's examine the snippet:
After "Competencies" heading, there is:
Competencies
Action OrientedBalances StakeholdersCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsEnsures Accountability
So the competency phrases are just plain text followed by empty tags. We need to preserve them word-for-word. So we need to output "Action Oriented" then maybe a for "Competencies"? Actually "Competencies" is a heading, we should use for that heading. Then the competency phrases should be in
tags? They are not list items, but they are separate lines. The instruction says use
- for list items (duties, requirements, qualifications, skills). So only for list items we can use
- . For other text, use
. So we can put each competency phrase in its own
maybe? But we must preserve word order. The original has them as separate lines with
tags around them. But we cannot use . So we need to output them as plain text in
tags, preserving the order. The original has "Action Oriented" then a
then "Balances Stakeholders" then etc. So we can output:
Action Oriented
Balances Stakeholders
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
But we must preserve the exact wording, including capitalization and spacing. That's fine.
Now we need to structure the whole thing.
Let's parse the original content in order:
1. Let's Write Africa's Story Together!
2. Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
3. (empty)
4. (empty)
5. (empty)
6. Job Description
7.
8.
9. Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
10.
11. Responsibilities
12.
13. Customer Service
14. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
15.
16. Solutions Analysis
17. Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
18.
19. Receiving Visitors
20. Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
21.
22. Customer Relationship Management (CRM) Data
23. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
24.
25. Customer Needs Clarification
26. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
27.
28. Customer Relationship Development / Prospecting
29. Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
30.
31. Operational Compliance
32. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
33.
34. Business Development
35. Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
36.
37. Sales Opportunities Creation
38. Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
39.
40. Data Exploration
41. Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
42.
43. Network of Influence
44. Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
45.
46. Requirements: Skills, Qualifications and Experience required
47. - Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
48.
49.
50.
51.
52.
53.
54. Skills
55.
56.
57. Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
58.
59.
60. Competencies
61.
62.
63. Action Oriented
64.
65. Balances Stakeholders
66.
67. Collaborates
68.
69. Communicates Effectively
70.
71. Customer Focus
72.
73. Drives Results
74.
75. Ensures Accountability
76.
77.
78. Education
79.
80.
81.
82. NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
83.
84.
85. Closing Date
86.
87.
88. 19 July 2026 , 23:59
89.
90. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
91.
92.
93. The Old Mutual Story!
We need to output clean HTML using only ,
, , - . No other tags.
We must preserve all original content word-for-word. That includes the empty lines? Probably we can ignore empty paragraphs; but we must preserve content. Empty paragraphs with no text are essentially nothing; we can omit them? The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that include empty lines? Probably we can omit empty paragraphs because they contain no content. But to be safe, we could include them as but that would be empty
tags, which is allowed? The instruction says use
for introductory paragraphs and general text. It doesn't forbid empty
tags, but they are not needed. However preserving empty lines might be considered content? There's no content, so it's okay to omit.
We must not add any extra text. So we need to output exactly the same textual content, but wrapped appropriately.
We need to map headings to
. The headings are:
- "Job Description" (maybe not a section header but a heading). Should we use for that? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). "Job Description" is not listed but it's a heading. Could treat it as a section header too, so use Job Description
.
- Then each heading like "Customer Service", "Solutions Analysis", etc. Should be Customer Service
etc.
- Then "Requirements: Skills, Qualifications and Experience required" is a heading? It is inside a tag. Should we treat it as a heading? Probably yes, use Requirements: Skills, Qualifications and Experience required
.
- Then "Skills" heading.
- Then "Competencies" heading.
- Then "Education" heading.
- Then "Closing Date" heading.
- Then maybe "The Old Mutual Story!" is not a heading but just text.
We also have "Responsibilities" heading at top? Actually there is a Responsibilities
after some empty paragraphs. That should be Responsibilities
.
But note that the original also has "Responsibilities" as a heading earlier? Actually after the job description paragraph, there is Responsibilities
. So we need to output Responsibilities
.
Now we need to output the responsibilities content: It includes multiple subheadings like "Customer Service", "Solutions Analysis", etc. Those are also
tags. Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. We have to convert the given HTML snippet into clean semantic HTML using only allowed tags. We must not add any extra tags beyond
,
, , - . But the original contains many tags like
, , , , etc. We need to map sections to . The headings like "Responsibilities", "Customer Service", "Solutions Analysis", etc. Should be turned into headings. Also "Skills", "Competencies", "Education", "Closing Date", etc. Also maybe "Job Description" as a heading? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should use for each distinct section header. The original has many headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
. So we can keep the text inside a
. But we cannot use tag; we must not use any tags other than allowed. So we need to remove but preserve the text. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that mean we cannot remove tags? It says "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". That suggests we must keep the same text, but we can change tags? The instruction says "Use
for introductory paragraphs and general text". So we can wrap text in
. But we cannot add or remove content. Removing tags is okay because tags are not content. The content is the textual nodes. So we can strip tags but keep the inner text. So we can output the text inside
without the markup. That's okay.
We must not use , , , etc. Only . So we need to convert all headings to . Also we must not use for list items? Actually we can use - for list items. The original has an unordered list for requirements. That we can keep as
- items.
We must not use any other tags like , , ,
, , , , etc. Also no inline styles, no classes. So we need to output only
,
, , - . Also we can have plain text inside
. No extra whitespace? It's okay.
We must preserve all original content word-for-word. That includes the "Let's Write Africa's Story Together!" etc. Also the "The Old Mutual Story!" at the end. Also the "The appointment will be made from the designated group..." etc. Also the "The Old Mutual Story!" line. Also the "Job Description" line. Also the "Skills" heading etc. Also the list items. Also the "Competencies" heading and the list of competency phrases? Actually the original has a list of competency phrases but they are not in
- tags; they are just plain text separated by tags. The content includes "Action Oriented", "Balances Stakeholders", etc. They are inside tags but empty. Actually they have with nothing inside. That seems like placeholders. The actual competency phrases are not inside any tag; they are just after the heading? Let's examine the snippet:
After "Competencies" heading, there is:
Competencies
Action OrientedBalances StakeholdersCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsEnsures Accountability
So the competency phrases are just plain text followed by empty tags. We need to preserve them word-for-word. So we need to output "Action Oriented" then maybe a for "Competencies"? Actually "Competencies" is a heading, we should use for that heading. Then the competency phrases should be in
tags? They are not list items, but they are separate lines. The instruction says use
- for list items (duties, requirements, qualifications, skills). So only for list items we can use
- . For other text, use
. So we can put each competency phrase in its own
maybe? But we must preserve word order. The original has them as separate lines with
tags around them. But we cannot use . So we need to output them as plain text in
tags, preserving the order. The original has "Action Oriented" then a
then "Balances Stakeholders" then etc. So we can output:
Action Oriented
Balances Stakeholders
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
But we must preserve the exact wording, including capitalization and spacing. That's fine.
Now we need to structure the whole thing.
Let's parse the original content in order:
1. Let's Write Africa's Story Together!
2. Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
3. (empty)
4. (empty)
5. (empty)
6. Job Description
7.
8.
9. Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
10.
11. Responsibilities
12.
13. Customer Service
14. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
15.
16. Solutions Analysis
17. Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
18.
19. Receiving Visitors
20. Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
21.
22. Customer Relationship Management (CRM) Data
23. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
24.
25. Customer Needs Clarification
26. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
27.
28. Customer Relationship Development / Prospecting
29. Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
30.
31. Operational Compliance
32. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
33.
34. Business Development
35. Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
36.
37. Sales Opportunities Creation
38. Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
39.
40. Data Exploration
41. Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
42.
43. Network of Influence
44. Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
45.
46. Requirements: Skills, Qualifications and Experience required
47. - Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
48.
49.
50.
51.
52.
53.
54. Skills
55.
56.
57. Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
58.
59.
60. Competencies
61.
62.
63. Action Oriented
64.
65. Balances Stakeholders
66.
67. Collaborates
68.
69. Communicates Effectively
70.
71. Customer Focus
72.
73. Drives Results
74.
75. Ensures Accountability
76.
77.
78. Education
79.
80.
81.
82. NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
83.
84.
85. Closing Date
86.
87.
88. 19 July 2026 , 23:59
89.
90. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
91.
92.
93. The Old Mutual Story!
We need to output clean HTML using only ,
, , - . No other tags.
We must preserve all original content word-for-word. That includes the empty lines? Probably we can ignore empty paragraphs; but we must preserve content. Empty paragraphs with no text are essentially nothing; we can omit them? The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that include empty lines? Probably we can omit empty paragraphs because they contain no content. But to be safe, we could include them as but that would be empty
tags, which is allowed? The instruction says use
for introductory paragraphs and general text. It doesn't forbid empty
tags, but they are not needed. However preserving empty lines might be considered content? There's no content, so it's okay to omit.
We must not add any extra text. So we need to output exactly the same textual content, but wrapped appropriately.
We need to map headings to
. The headings are:
- "Job Description" (maybe not a section header but a heading). Should we use for that? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). "Job Description" is not listed but it's a heading. Could treat it as a section header too, so use Job Description
.
- Then each heading like "Customer Service", "Solutions Analysis", etc. Should be Customer Service
etc.
- Then "Requirements: Skills, Qualifications and Experience required" is a heading? It is inside a tag. Should we treat it as a heading? Probably yes, use Requirements: Skills, Qualifications and Experience required
.
- Then "Skills" heading.
- Then "Competencies" heading.
- Then "Education" heading.
- Then "Closing Date" heading.
- Then maybe "The Old Mutual Story!" is not a heading but just text.
We also have "Responsibilities" heading at top? Actually there is a Responsibilities
after some empty paragraphs. That should be Responsibilities
.
But note that the original also has "Responsibilities" as a heading earlier? Actually after the job description paragraph, there is Responsibilities
. So we need to output Responsibilities
.
Now we need to output the responsibilities content: It includes multiple subheadings like "Customer Service", "Solutions Analysis", etc. Those are also
, , , , etc. We need to map sections to . The headings like "Responsibilities", "Customer Service", "Solutions Analysis", etc. Should be turned into headings. Also "Skills", "Competencies", "Education", "Closing Date", etc. Also maybe "Job Description" as a heading? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should use for each distinct section header. The original has many headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
. So we can keep the text inside a
. But we cannot use tag; we must not use any tags other than allowed. So we need to remove but preserve the text. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that mean we cannot remove tags? It says "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". That suggests we must keep the same text, but we can change tags? The instruction says "Use
for introductory paragraphs and general text". So we can wrap text in
. But we cannot add or remove content. Removing tags is okay because tags are not content. The content is the textual nodes. So we can strip tags but keep the inner text. So we can output the text inside
without the markup. That's okay.
We must not use , , , etc. Only . So we need to convert all headings to . Also we must not use for list items? Actually we can use - for list items. The original has an unordered list for requirements. That we can keep as
- items.
We must not use any other tags like , , ,
, , , , etc. Also no inline styles, no classes. So we need to output only
,
, , - . Also we can have plain text inside
. No extra whitespace? It's okay.
We must preserve all original content word-for-word. That includes the "Let's Write Africa's Story Together!" etc. Also the "The Old Mutual Story!" at the end. Also the "The appointment will be made from the designated group..." etc. Also the "The Old Mutual Story!" line. Also the "Job Description" line. Also the "Skills" heading etc. Also the list items. Also the "Competencies" heading and the list of competency phrases? Actually the original has a list of competency phrases but they are not in
- tags; they are just plain text separated by tags. The content includes "Action Oriented", "Balances Stakeholders", etc. They are inside tags but empty. Actually they have with nothing inside. That seems like placeholders. The actual competency phrases are not inside any tag; they are just after the heading? Let's examine the snippet:
After "Competencies" heading, there is:
Competencies
Action OrientedBalances StakeholdersCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsEnsures Accountability
So the competency phrases are just plain text followed by empty tags. We need to preserve them word-for-word. So we need to output "Action Oriented" then maybe a for "Competencies"? Actually "Competencies" is a heading, we should use for that heading. Then the competency phrases should be in
tags? They are not list items, but they are separate lines. The instruction says use
- for list items (duties, requirements, qualifications, skills). So only for list items we can use
- . For other text, use
. So we can put each competency phrase in its own
maybe? But we must preserve word order. The original has them as separate lines with
tags around them. But we cannot use . So we need to output them as plain text in
tags, preserving the order. The original has "Action Oriented" then a
then "Balances Stakeholders" then etc. So we can output:
Action Oriented
Balances Stakeholders
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
But we must preserve the exact wording, including capitalization and spacing. That's fine.
Now we need to structure the whole thing.
Let's parse the original content in order:
1. Let's Write Africa's Story Together!
2. Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
3. (empty)
4. (empty)
5. (empty)
6. Job Description
7.
8.
9. Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
10.
11. Responsibilities
12.
13. Customer Service
14. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
15.
16. Solutions Analysis
17. Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
18.
19. Receiving Visitors
20. Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
21.
22. Customer Relationship Management (CRM) Data
23. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
24.
25. Customer Needs Clarification
26. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
27.
28. Customer Relationship Development / Prospecting
29. Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
30.
31. Operational Compliance
32. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
33.
34. Business Development
35. Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
36.
37. Sales Opportunities Creation
38. Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
39.
40. Data Exploration
41. Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
42.
43. Network of Influence
44. Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
45.
46. Requirements: Skills, Qualifications and Experience required
47. - Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
48.
49.
50.
51.
52.
53.
54. Skills
55.
56.
57. Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
58.
59.
60. Competencies
61.
62.
63. Action Oriented
64.
65. Balances Stakeholders
66.
67. Collaborates
68.
69. Communicates Effectively
70.
71. Customer Focus
72.
73. Drives Results
74.
75. Ensures Accountability
76.
77.
78. Education
79.
80.
81.
82. NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
83.
84.
85. Closing Date
86.
87.
88. 19 July 2026 , 23:59
89.
90. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
91.
92.
93. The Old Mutual Story!
We need to output clean HTML using only ,
, , - . No other tags.
We must preserve all original content word-for-word. That includes the empty lines? Probably we can ignore empty paragraphs; but we must preserve content. Empty paragraphs with no text are essentially nothing; we can omit them? The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that include empty lines? Probably we can omit empty paragraphs because they contain no content. But to be safe, we could include them as but that would be empty
tags, which is allowed? The instruction says use
for introductory paragraphs and general text. It doesn't forbid empty
tags, but they are not needed. However preserving empty lines might be considered content? There's no content, so it's okay to omit.
We must not add any extra text. So we need to output exactly the same textual content, but wrapped appropriately.
We need to map headings to
. The headings are:
- "Job Description" (maybe not a section header but a heading). Should we use for that? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). "Job Description" is not listed but it's a heading. Could treat it as a section header too, so use Job Description
.
- Then each heading like "Customer Service", "Solutions Analysis", etc. Should be Customer Service
etc.
- Then "Requirements: Skills, Qualifications and Experience required" is a heading? It is inside a tag. Should we treat it as a heading? Probably yes, use Requirements: Skills, Qualifications and Experience required
.
- Then "Skills" heading.
- Then "Competencies" heading.
- Then "Education" heading.
- Then "Closing Date" heading.
- Then maybe "The Old Mutual Story!" is not a heading but just text.
We also have "Responsibilities" heading at top? Actually there is a Responsibilities
after some empty paragraphs. That should be Responsibilities
.
But note that the original also has "Responsibilities" as a heading earlier? Actually after the job description paragraph, there is Responsibilities
. So we need to output Responsibilities
.
Now we need to output the responsibilities content: It includes multiple subheadings like "Customer Service", "Solutions Analysis", etc. Those are also
. The headings like "Responsibilities", "Customer Service", "Solutions Analysis", etc. Should be turned into headings. Also "Skills", "Competencies", "Education", "Closing Date", etc. Also maybe "Job Description" as a heading? The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should use for each distinct section header. The original has many headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should use for each distinct section header. The original has many headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
headings; we need to convert them to . Also there is a tag for "Job Description". That could be a paragraph? It says preserve all original content word-for-word, but we can wrap in
. So we can keep the text inside a
. But we cannot use tag; we must not use any tags other than allowed. So we need to remove but preserve the text. The instruction says preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. Does that mean we cannot remove tags? It says "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". That suggests we must keep the same text, but we can change tags? The instruction says "Use
for introductory paragraphs and general text". So we can wrap text in
. But we cannot add or remove content. Removing tags is okay because tags are not content. The content is the textual nodes. So we can strip tags but keep the inner text. So we can output the text inside
without the markup. That's okay.
We must not use , . No extra whitespace? It's okay.
We must preserve all original content word-for-word. That includes the "Let's Write Africa's Story Together!" etc. Also the "The Old Mutual Story!" at the end. Also the "The appointment will be made from the designated group..." etc. Also the "The Old Mutual Story!" line. Also the "Job Description" line. Also the "Skills" heading etc. Also the list items. Also the "Competencies" heading and the list of competency phrases? Actually the original has a list of competency phrases but they are not in Competencies tags? They are not list items, but they are separate lines. The instruction says use . So we can put each competency phrase in its own maybe? But we must preserve word order. The original has them as separate lines with tags, preserving the order. The original has "Action Oriented" then a Action Oriented Balances Stakeholders Collaborates Communicates Effectively Customer Focus Drives Results Ensures Accountability Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems. Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature. Receive visitors and assist with various requests for information, referring more complex matters to colleagues. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed. Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services. Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools. Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company. Requirements: Skills, Qualifications and Experience required Skills Competencies Education Closing Date The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story! , tags, which is allowed? The instruction says use for introductory paragraphs and general text. It doesn't forbid empty tags, but they are not needed. However preserving empty lines might be considered content? There's no content, so it's okay to omit.
We must not add any extra text. So we need to output exactly the same textual content, but wrapped appropriately.
We need to map headings to ,
,
, etc. Only
. So we need to convert all headings to
. Also we must not use
for list items? Actually we can use
,
,
,
, etc. Also no inline styles, no classes. So we need to output only
,
,
tags. We need to preserve them word-for-word. So we need to output "Action Oriented" then maybe a
for "Competencies"? Actually "Competencies" is a heading, we should use
for that heading. Then the competency phrases should be in
tags around them. But we cannot use
. So we need to output them as plain text in
Responsibilities
12.
13. Customer Service
14. Solutions Analysis
17. Receiving Visitors
20. Customer Relationship Management (CRM) Data
23. Customer Needs Clarification
26. Customer Relationship Development / Prospecting
29. Operational Compliance
32. Business Development
35. Sales Opportunities Creation
38. Data Exploration
41. Network of Influence
44.
48.
49.
50. ,
,
. The headings are:
- "Job Description" (maybe not a section header but a heading). Should we use
for that? The instruction says use
for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). "Job Description" is not listed but it's a heading. Could treat it as a section header too, so use
Job Description
.
- Then each heading like "Customer Service", "Solutions Analysis", etc. Should be
Customer Service
etc.
- Then "Requirements: Skills, Qualifications and Experience required" is a heading? It is inside a tag. Should we treat it as a heading? Probably yes, use Requirements: Skills, Qualifications and Experience required
.
- Then "Skills" heading.
- Then "Competencies" heading.
- Then "Education" heading.
- Then "Closing Date" heading.
- Then maybe "The Old Mutual Story!" is not a heading but just text.
We also have "Responsibilities" heading at top? Actually there is a Responsibilities
after some empty paragraphs. That should be Responsibilities
.
But note that the original also has "Responsibilities" as a heading earlier? Actually after the job description paragraph, there is Responsibilities
. So we need to output Responsibilities
.
Now we need to output the responsibilities content: It includes multiple subheadings like "Customer Service", "Solutions Analysis", etc. Those are also
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