Sales Manager

About the role:
As a Sales Manager you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family! You build and embody a positive store culture of trust through honesty, integrity, and respect. You live Our Shoprite Leadership Way, which means you actively manage, coach and develop people to build a high performing team. Promoting a good image of the Shoprite brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements), driving customer satisfaction and profitability targets and proactively managing, monitoring and maintaining effective sales of fruit, veg, flowers and plant products, people management, capacity requirements, shop floor presentation aligned to merchandise plans and loss control.

What you'll do:
Manage customer experience and engagement Sales Department people leadership, development, management and administration Sales Department P&L management and reporting Sales Department merchandising, pricing and promotional activity Sales Department stock availability, quality, rotation and loss prevention (money and stock) Sales Department housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures Oversee staff scheduling and WFM edits to ensure operational standards are met whilst simultaneously ensuring effective cost management Expense management and control Maintain service levels and operational standards Report analysis and actioning thereof Management and overseeing of promotional activity

What you bring:
Grade 12 - essential Retail Management Diploma or equivalent - Desirable Two years supervisory experience in a retail environment Driver's Licence Computer Literate - MS Office Basic, Supermarket systems and technologies Knowledge and understanding of: • Store operations management, promotional planning, merchandising, and stock handling principles • Financial management and reporting - sales target, profitability and budget planning & control • Food Safety & hygiene and the OHSA