Job Description
Job Title
Senior Store Manager
Company/Organisation Name
@home LivingSpace
Location
Kramerville
Experience
Minimum 7 years relevant retail experience with a minimum of 5 years store leadership experience.
Additional Qualifications
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in budgeting and financial management
- Experience in inventory management and customer service
Leadership & Team Development
- Lead, inspire, and manage a team of 30
- Mentor and develop future leaders
Client Relationship Management
- Build and maintain strong relationships with decorators, corporate clients, and individual customers
- Deliver exceptional service standards
Sales & Revenue Growth
- Drive top-line revenue through new accounts, credit top-ups, basket growth, and conversion
- Motivate and manage a commission-based sales team
Operational Excellence
- Ensure flawless execution of daily operations, merchandising, and customer experience
- Safeguard store profitability through effective cost management and operational discipline
Leadership Attributes Required
- Proven ability to lead large, diverse teams
- Experience managing decorators and corporate clients
- Visionary leadership with resilience
- Strong track record of driving sales in commission-driven teams
- Professional presence with the ability to influence, inspire, and set strategic direction
- Demonstrated success in a similar senior retail management role
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