Store Floor Manager - Truworths Gateway Mall

Floor Manager

Location - Town / City: Durban

Business Area: Field Operations

Workplace Type: On-site

Key Responsibilities

• Day-to-day running of the store
• Implementing MBP
• Maintaining the visual appeal of the store
• Implementing seasonal MBP updates
• Conducting daily, weekly and monthly checklists
• Daily window checks
• Make sure that staff adhere to the policies and procedures
• Conduct spot checks at the fitting room
• Staff planning
• Controlling expenses
• Ensuring that staff works in a healthy and safe environment
• Giving regular feedback to both staff and line manager
• Staff training
• Driving promotions in the store
• Alarm test
• Fire evacuation drills
• Refuse checking
• Daily meeting with staff
• Conducting PDD with staff
• Recruiting weekly Flexi timers
• Implementing IR discipline
• Appraisals

Qualifications and Experience

• 3 – 5 years’ experience in a similar role
• Previous store manager experience
• Computer literacy and excellent admin skills
• Numerical and analytical skills
• Good knowledge of MBP and fashion focused
• Good interviewing, recruiting and training skills
• Performance management and IR skills

Competencies

• Retail business acumen and target driven
• Good planning and organisational skills
• Strong leadership and motivational skills
• Good people skills and customer relations
• Security conscious and self-motivated