Job Description
<div><p class="MsoNormal"><span><strong>Responsibilities: </strong> </span></p><ul><li><span>Driving turnover to ensure the achievement of targets </span></li><li><span>Controlling expenses </span></li><li><span>Managing stock losses to ensure shrinkage is in line with the Company standard </span></li><li><span>People management, including recruitment, development of staff, employee relations, performance management </span></li><li><span>Executing in-store merchandising strategy and standards </span></li><li><span>Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers </span></li></ul><p class="MsoNormal"><span><strong>Qualifications & Exprience:</strong> </span></p><ul><li><span>A Matric certificate. </span></li><li><span><strong>3-5 years' proven experience</strong> managing a retail store</span></li><li><p><span>Must have managed a store with:</span></p><p style="margin-left: 5px;"><strong style="--tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-color: #fff; --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-offset-width: 0px; --tw-ring-shadow: 0 0 #0000; --tw-rotate: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-shadow-colored: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-skew-x: 0; --tw-skew-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; font-family: inherit; font-size: 14px; font-style: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">- R10M+ annual turnover</strong></p><p style="margin-left: 5px;"><strong style="--tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-color: #fff; --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-offset-width: 0px; --tw-ring-shadow: 0 0 #0000; --tw-rotate: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-shadow-colored: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-skew-x: 0; --tw-skew-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; font-family: inherit; font-size: 14px; font-style: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">- Minimum of 6 direct reports</strong></p></li><li><p><span>Demonstrated track record of:</span></p><p><span>- Achieving or exceeding <strong>sales and turnover targets</strong></span></p><p><span>- Driving <strong>conversion, ATV, and category growth</strong></span></p><p><span>- Managing <strong>expenses and profitability</strong></span></p></li><li style="--tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-color: #fff; --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-offset-width: 0px; --tw-ring-shadow: 0 0 #0000; --tw-rotate: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-scroll-snap-strictness: proximity; --tw-shadow-colored: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-skew-x: 0; --tw-skew-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; -webkit-font-smoothing: antialiased; border: 0px; box-sizing: border-box; font-family: inherit; font-size: 14px; font-style: inherit; font-weight: inherit; line-height: 20px; margin-bottom: 0px; margin-right: 0px; margin-top: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"><p style="margin-left: 5px;">Exposure to <strong>high-volume, fast-paced retail environments</strong></p></li></ul><p class="MsoNormal" style="margin-bottom: 0cm;"><br><span><strong>Skills:</strong></span></p><ul><li><span>Builds Customer Loyalty</span></li><li><span>Customer Service Delivery</span></li><li><span>Customer Value Management</span></li><li><span>Customer-Focused Approach</span></li><li><span>Effectively Presents Solutions</span></li><li><span>Initiates Compelling Sales Conversations</span></li><li><span>Knows the Buying Influences</span></li><li><span>Leverages Digital Communications with Customers</span></li><li><span>Manages Resistance</span></li><li><span>Managing the Sales Process</span></li><li><span>Navigates Customer Challenges</span></li><li><span>Negotiation & Selling</span></li><li><span>Planning & Organizing</span></li><li><span>Policy & procedures</span></li><li><span>Strategic Sales Planning</span></li><li><span>Leadership</span></li></ul><p class="MsoNormal"><span><strong>Behaviors</strong></span></p><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p><ul><li><span>Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness </span></li><li><span>Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</span></li><li><span>Customer Focus - understands, anticipates, and meets the needs and expectations of customers</span></li><li><span>Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes</span></li><li><span>Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</span></li><li><span>Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</span></li><li><span>Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes</span></li><li><span>Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others</span></li></ul><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p></div><div><div><div style="margin: 0px; padding: 0px;"><div><span class="TextRun SCXW196529815 BCX0" style="margin: 0px; padding: 0px;"><strong>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.</strong></span><span class="EOP SCXW196529815 BCX0" style="margin: 0px; padding: 0px;"> </span></div></div></div></div>
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