Team Leader: Operational Analytics

Purpose Statement: To lead a Business Analysts team, prioritize and oversee work within the BSC Operational System Support client-facing departments, and provide subject matter expertise and actionable insights to influence decision-making. Ensure delivery within contracted timelines, aligned with the objectives, plans, processes, and standards of the Operational System Support Department.

Experience

Minimum/Ideal:

• Minimum of 3 - 5 years' experience as Business Analyst or equivalent (data analyst etc.) including experience in data analytics environment
• Minimum 3 years' experience in leading a team in a fast-moving environment.

Function specific experience:

• Experience in identifying, quantifying, and providing solutions for business challenges using data or technology.
• Experience and knowledge of the ETL (extract, transform, load) data flow.
• Experience in identifying and quantifying business challenges and delivering solutions using data.
• Experience in building data visualizations using tools such as Power BI.
• A good understanding of database management, data warehousing, data mining, and data visualization.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate
• A relevant tertiary qualification in Business Administration

Qualifications (Ideal or Preferred)

• Bachelor's Degree
• A Relevant Professional Qualification in Business Analysis or Data Analysis

Knowledge

• People/team leadership practices and principles
• General operations management practices and principles and stakeholder and client management