Technical Services Supervisor (TSS)

Role Summary

The Technical Services Supervisor is responsible for managing risks related to Hospital Technical infrastructure and assets related to all plant and equipment.

Key Work Output and Accountabilities

Consistency of Care & Operational Excellence

Maintenance functions and procedures

• Manage and coordinate all maintenance functions of the hospital’s premises, building and equipment.
• Plan and implement reactive and preventive maintenance procedures.
• Perform maintenance tasks as stipulated in “Equipment Type Skills Assessment TGL v1.1”.
• Implement safety measures and compliance with regulatory and statutory regulations.
• Manage Technical related Purchasing and Expenditure.

Budget control

• Perform cost control, budgeting and developing cost saving strategies.

Reporting

• Ensure accurate record keeping and complete reporting.
• Prepare monthly reports as requested on staff, contractors, facility and assets of the hospital.

Transformation of Our Society

Stakeholder relationship management

• Liaise with people from all levels (doctors, management, employees).
• Provide a professional and effective service to all colleagues, staff and customers.
• Assist with training of nursing, pharmacy, admin and management staff on technical related issues.
• Interact in a professional manner with colleagues, staff and clients.

People management

• Supervise all applicable staff in the Technical Department.
• Train and assist Technical staff where required.
• Ensure proper planning of resources in accordance with PAS 55 principles.
• Ensure the correct skills are provided for the specific job.
• In consultation with HR Manager, assist the Technical Services Manager to develop training and succession plans to ensure that staff are trained to the statutory competency requirements for their specific roles.

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.
• Ensure professional conduct at all times.

Skills Profile

Education

Essential

• Electrical or Mechanical Trade Diploma at NQF level 6 or NQF Level 5 Engineering Qualification.

Preferred

• Member of the South African Federation of Hospital Engineers (SAFHE).

Work Experience

Essential

• A minimum of 2 years relevant technical and supervisory experience in a hospital and/or hospitality related industry.
• Computer literacy in MS Office.

Preferred

• Background in project management.

Knowledge

Essential

• Familiar with relevant regulatory and statutory regulations.
• Knowledge of National Building Regulations.
• Occupational Health and Safety Act’s regulations relating to machinery.
• Knowledge of the R158 building regulations, specifically with regards to hospitals, theatres and industrial kitchens.

Physical Requirements

In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

Skills

Customer Focus and Service Delivery

• The capacity to identify and respond to the needs of *internal and external customers.
• *Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship

Continuous Improvement

• The capacity to improve systems and processes to facilitate continuous improvement.

Personal Work Ethic

• Capacity to instil an ethic of quality and consistency in self and others.

Building Relationships

• Capacity to establish constructive and effective relationships.

Communication

• The capacity to clearly present information, either written or verbal.

Teamwork

• Capacity to cooperate with others to work towards a common goal.

Technical Knowledge

• The capacity to perform a technical function to required standards.

Working Conditions

• Professional flexibility in working hours while supporting daily business operations, including standby.
• Will interact with internal and external customers through several different means.
• Ability to travel independently due to 24hr functionality of the hospital environment.

Join the team committed to providing the best and safest health and care.