Trainee Manager

About the role:
Join Shoprite as a Trainee Manager and develop your expertise in supermarket management by mastering sales coordination, merchandising, stock and cash handling, financial controls, and team leadership. This entry-level management position offers a structured Trainee Manager Programme designed to equip you with practical skills in customer service excellence, operational supervision, and retail systems administration. You will work closely with Branch Managers to ensure seamless daily operations and deliver outstanding shopping experiences that prioritise quality and customer satisfaction. Gain hands-on experience with industry-leading retail technologies and financial reporting tools, setting a strong foundation for a successful career in retail management within Africa's leading food retailer.

What you'll do:
Oversee and enhance the overall customer experience and engagement within the supermarket. Lead, develop, and manage supermarket personnel, ensuring effective administration and motivation of the team. Manage the supermarket's profit and loss accounts, analysing financial reports to meet sales and profitability targets through strategic execution. Coordinate merchandising efforts, pricing strategies, and promotional activities to optimise product visibility and sales performance. Maintain optimal stock availability, quality control, rotation practices, and implement loss prevention measures to safeguard assets. Ensure strict adherence to health & safety regulations, food safety standards, and all relevant company policies and procedures. Implement and monitor security protocols, sales recording, and inventory control to maintain operational integrity. Plan and manage staffing schedules effectively, including performance management and facilitating ongoing training and development programmes.

What you bring:
Minimum of Grade 12 or equivalent qualification. At least one year of experience in a retail environment, preferably within supermarket operations. Demonstrated ability to lead teams and take initiative in a dynamic setting. Adaptability to rotational experiential learning programmes and a willingness to embrace change. Proficient in using computers, including basic MS Office applications and supermarket systems. Sound knowledge of store operations management, promotional planning, merchandising, and stock handling procedures. Understanding of food safety standards, hygiene practices, and compliance with the Occupational Health and Safety Act (OHSA). Strong organisational skills with attention to detail and accuracy. Effective communication skills, both verbal and written. Ability to work collaboratively within a team and maintain a customer-focused approach.