Wardhostess - Northern Cape - Healthwise

Business Unit / Division:

Fedics

Job Type Classification:

Full Time

Location - Town / City:

Kimberley

About Us:

Fedics in search for a Wardhostess who works individually on patient wards. The hostess will serve breakfast, lunch, supper and snacks in a very busy, fast paced environment. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities:

• Ensure that patients have ice water at all times
• Urns to be full at all times and turned on
• Serve patients with tea/coffee and alternative snacks
• Menu cards to be filled in correctly with choice of patient
• Menu cards to be returned to kitchen as soon as possible
• Diet list to be updated before meals
• Diet alterations should be brought to attention immediately
• Trolley’s to be taken from kitchen to wards, orderly and returned after serving patients with meals
• Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
• Patients meals are served on trays but trays are to be removed immediately after patient has eaten
• Cutlery must be washed after every meal. Strict controls to be kept by ward hostess
• Cutlery always served in cutlery bags
• You are responsible for cutlery used in the ward & this is to be locked away when not in use. The cutlery is your own responsibility
• The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
• Ward hostess’ are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard
• Private patients will receive in addition:
  • the morning news paper of their choice
  • refreshment for direct family member visiting
  • receive Healthwise chocolate with evening tea or coffee
  • be able to order meal from a la carte menu

Skills and Competencies:

• Ability To Work in a pressurised environment
• Good Communication Skills at all Levels
• Knowledge of Fedics Hygiene & Quality Standards
• Well Presented, Neat & Professional Image
• Motivated self – starter
• Able to operate with little Supervision
• Flexible in terms of Working Hours – weekends/ public holidays (7 day operation)

Qualifications:

Matric

Previous experience in a hospital environment would be be Advantageous.