Job Description
<p style="text-align:left"><span>It's fun to work in a company where people truly BELIEVE in what they're doing!</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>The Area Manager is responsible for leading and driving performance across a portfolio of Pick n Pay Clothing stores within a defined region. The role focuses on delivering profitable sales growth, operational excellence, and exceptional customer experience through strong leadership, commercial acumen, and consistent execution of brand standards.<br><br>This role ensures that all stores operate effectively by driving performance, developing Store Managers, and ensuring alignment to company strategy, policies, and operational standards. The Area Manager plays a key role in achieving regional targets, improving store performance, and building a high-performing, customer-focused retail culture.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Matric / Grade 12 (NQF Level 4 equivalent)</p><p>Diploma or Degree in Retail, Business, or related field</p><p>5–8 years’ experience in retail clothing, with at least 3 years in a multi-store or senior management role</p><p>Strong experience in store operations, sales, and people management</p><p>Computer literate (MS Office, Teams, reporting systems e.g. SAP)</p><p>Valid driver’s license and willingness to travel between stores</p><p>Ability to work retail hours where required</p><p></p><p><b>Behavioral Competencies</b></p><p>Strong leadership and people development capability</p><p>Excellent communication and stakeholder management</p><p>Customer-centric mindset</p><p>Results-driven and commercially focused</p><p>Decisive and resilient in a fast-paced environment</p><p>Ability to influence and drive performance across multiple teams</p><p></p><p><b>Technical Competencies:</b></p><p>Strong retail clothing business and commercial acumen</p><p>Multi-store performance management</p><p>Sales and KPI analysis</p><p>Financial and cost management</p><p>Stock management, shrinkage and risk control</p><p>Visual merchandising execution</p><p>Operational compliance and audit management</p><p>Workforce planning and talent development</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Sales Growth & Profitability</b></p><p>Drive sales growth and profitability across all stores in the region</p><p>Monitor and analyse store performance, identifying trends and opportunities</p><p>Ensure achievement of regional sales targets, KPIs, and budgets</p><p>Implement and track action plans to improve underperforming stores</p><p>Drive effective execution of promotions, campaigns, and seasonal changes</p><p><b>Operational Excellence & Risk Management</b></p><p>Ensure all stores operate in line with company policies, procedures, and compliance standards</p><p>Monitor and manage stock control, shrinkage, and loss prevention across stores</p><p>Ensure effective execution of store operations, administration, and reporting</p><p>Conduct regular store visits and audits to ensure standards are maintained</p><p>Ensure compliance with OHS and security standards</p><p><b>Customer Experience & Brand Standards</b></p><p>Drive a customer-first culture across all stores</p><p>Ensure consistent delivery of exceptional customer service</p><p>Maintain high standards of visual merchandising and store presentation</p><p>Ensure execution of the customer journey and brand standards</p><p><b>People Leadership & Talent Development</b></p><p>Lead, coach, and develop Store Managers and store teams</p><p>Build a high-performance culture focused on accountability and results</p><p>Drive performance management, succession planning, and talent development</p><p>Support recruitment and onboarding of store teams</p><p>Ensure effective workforce planning and scheduling across stores</p><p><b>Stakeholder Management</b></p><p>Partner with regional leadership, HR, supply chain, and support functions</p><p>Ensure alignment between stores and head office strategies</p><p>Communicate business priorities and drive execution at store level</p><p><b>Reporting & Performance Management</b></p><p>Review and analyse regional performance reports (sales, GP, stock, shrinkage)</p><p>Provide insights and recommendations to improve performance</p><p>Ensure accurate and timely reporting across all stores</p><p></p><p><b>Closing Date: 1 August 2026</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><i>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Discover who we are</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>
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