Assistant Manager, Branch Support

Job Purpose:

• To provide support to branches to ensure operational procedures and processes are fully geared towards supporting business initiatives in an efficient and risk-free environment.
• The role also entails identification and remedy of bottlenecks and/or inconsistencies in Service Delivery platforms/ standards to ensure uniform practices across the entire branch network.
• The job also entails monitoring of some branch operational processes with a view of mitigating some operational risks.

Key Responsibilities:

Branch Support:

• Ensure branch infrastructure requirements and process weaknesses are addressed and meet the minimum