Assistant Manager Designate

About the role:
Join Shoprite as an Assistant Manager, where you will lead diverse operational portfolios including Front Admin, Back Admin, Non-Foods, Groceries, Perishables, Sales, and Fresh Food within our dynamic supermarket branches. This management role demands proficiency in retail management, inventory control, team leadership, and customer service excellence, geared towards optimising store performance and driving sales growth. Participate in our Trainee Manager programme designed to develop cross-functional expertise and provide career mobility across various departments and retail formats such as Checkers and Checkers Hyper. Benefit from a structured progression path, hands-on experience with retail technology systems, and the opportunity to influence operational efficiency and customer satisfaction in a fast-paced, evolving retail environment.

What you'll do:
Lead by example to foster a positive and inclusive store culture rooted in trust, honesty, integrity, and respect. Provide effective leadership, coaching, and development to build and maintain a high-performing team. Ensure a pleasant and friendly shopping environment by delivering the highest standard of customer service. Maintain strict compliance with company policies, health and safety regulations, and brand standards. Manage and monitor store sales performance, staffing levels, and shop floor presentation aligned with the merchandising plan. Proactively identify, investigate, and resolve stock discrepancies and shrinkage issues in collaboration with the Stock Administration team. Implement effective loss control measures to minimise waste, theft, and delivery shortages. Drive customer satisfaction and profitability targets through operational excellence and effective resource management. Promote and uphold the Checkers brand image through consistent adherence to company standards and professional conduct.

What you bring:
Grade 12 certificate or equivalent (Essential) Diploma in Retail Management or equivalent qualification (Desirable) Minimum of two years supervisory experience in a retail environment, preferably within supermarket operations Completion of a Trainee Manager programme or equivalent Exposure to Shoprite's Leadership Way and culture Valid driver's licence Proficient in computer literacy, including MS Office and supermarket-specific systems and technologies Strong knowledge of store operations management, promotional planning, merchandising, and stock control principles Understanding of financial management, including sales targets, profitability, and budget planning and control Familiarity with food safety, hygiene standards, and Occupational Health and Safety regulations (OHSA)