Business Analyst

The NMP Business Analyst forms part of the Business Process & Analytics team within TFG's Non-Merchandise Procurement function and is responsible for gathering requirements, analysing data, and supporting decision-making on the procurement of goods and services for the organisation.

This role provides critical support to the Strategic Sourcing team, the Business Process & Analytics Manager, and the Head of Non-Merchandise Procurement through business analysis, reporting, process coordination, and insight generation.

Collaboration across the NMP team will be required to support ongoing improvement and the achievement of departmental objectives. This role will interact with internal stakeholders across TFG's Trading and Service divisions and external stakeholders, where relevant.

Requirements

• A relevant undergraduate degree or equivalent will be an essential requirement
• Business Analysis, Data Analysis and / or Procurement qualification preferable
• 3 - 5 years' experience in a related field, preferably with in-depth knowledge and analysis experience
• 3 years relevant experience in the retail sector, with the ability to navigate and operate effectively within a complex organisation that has competing priorities and demands.
• Demonstrated experience in continuous improvement and simplification of complex requirements and processes essential
• Experience of conducting supplier performance management preferable
• Experience working with spend data, procurement data, or business reporting would be advantageous
• Advanced Excel and reporting capability would be advantageous
• Finance knowledge would be advantageous

Skills

• Strong business analysis and data analysis skills
• Strong reporting capability and attention to detail
• Strong stakeholder engagement, relationship-building, and networking skills
• Excellent interpersonal and communication (written and oral) skills
• Ability to work independently with limited supervision and strong follow-through
• Ability to support and guide junior team members
• The ability to navigate ambiguity and manage multiple priorities in a fast-growth and high change environment (Resilience)

Behaviours

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Courage - confronts and tackles challenging situations with courage
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions 
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Resourcefulness - effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes
   

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Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Gather, validate, and document business requirements:

• Support the validation of identified sourcing initiatives to ensure alignment to Group and Divisional requirements
• Clearly articulate business needs and analyse spend data to quantify savings, risk reduction, transformation, or sustainability benefits

Analysing information and data:

• Analyse gathered needs and supporting spend and other data to present a clear case for sourcing support
• Validate insights from analysis with Sourcing teams and stakeholders for buy-in
• Identifying gaps between requirements and solutions

Improving processes, framework and practices:

• Conduct analysis and research to support the ongoing improvement of NMP capabilities, with particular emphasis on Sourcing Toolkits, NMP capabilities, and the Coupa Commodity Tree
• Assist with process and reporting standardisation across the NMP team

Supporting sourcing teams during the sourcing life cycle:

• Provide support to Sourcing teams for analysis requirements, data understanding, and benefits calculations
• Provide support for reporting requirements for Group Procurement Committee, Category Advisory Boards, key stakeholder engagements, and portfolio updates

Leadership and reporting support:

• Support the Business Process & Analytics Manager with reporting, analysis, process coordination, and team priorities.
• Support the Head of Non-Merchandise Procurement with reporting requirements and management information.

Ad hoc reporting and business support:

• Prepare ad hoc reporting and analysis as required
• Support ad hoc tasks and initiatives aligned to team and business prioritise

Team support and capability building:

• Support, train, and mentor junior team members where required.