Consultant: Fraud Operations

Experience

• Minimum 2-3 years’ experience in any area related to financial crimes.
• Experience of and comprehensive understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products, and procedures.
• Service-oriented mindset.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational Qualifications (Ideal or Preferred)
• A relevant tertiary qualification

Knowledge

• Understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Understanding and proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products, and procedures.
• Service-oriented mindset.

Skills

• Attention to Detail
• Communications Skills
• Consultation skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Problem solving skills
• Decision making skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

Clear criminal and credit record

How to Apply

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2. Once you have completed the above finalize your application by clicking apply below