Consultant - RAFM Regional Service Operations.Group Revenue Assurance and Fraud Management

MTNs purpose is to enable the benefits of a modern connected life to everyone. The MTN Group Strategy is anchored in building the largest and most valuable platform business with a clear focus on Africa. This rests on a scale connectivity and infrastructure business – mobile and fixed access networks in the consumer, enterprise and wholesale segments. 

Responsibilities

• Diversifying telco-to-techno landscape

• Constant dynamics and local challenges in the economic, regulatory and legal environments and evolving industry ecosystems and revenue assurance landscape

• Industry benchmarking and compliance with global RAFM and audit standards

• Sophisticated fraud schemes, systems, evolving RAFM risks and omnipresent cybersecurity threats and attack and revenue leakage

• Fostering close collaboration with external and internal role players across multiple spheres of stakeholders who may, at times, have competing interests

• Maintaining high standards of governance, business integrity, ethics and professionalism that MTN operates within

• Driving growth through business intelligence and standardization to maximize business impact

• Multi geographic landscape and cultural context

• Management of demanding investor, customer, supplier and internal stakeholder expectations

• Enhancing MTN reputational position as a leading secure, reliable and safe network and system provider at OpCo level

• Assisting the MTN Board and EXCO in protecting the assets, reputation and sustainability of the organisation for MTN to accomplish its objectives

Organisational Mission

MTN’s vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high-quality broadband services that drive social and economic development.

Organization Values

At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Capabilities

• Strategy Implementer, Decisive Problem Solver, Best Practice Value Creator 

• Culture and Change Champion, Guiding People Manager, Relationship Builder 

• Results Achiever, Operationally Astute

Competencies and Skills

• Organisational Awareness