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Grocery Floor Manager

Full time Vangate Mall - Western Cape, ZA
Posted 4 weeks, 1 day ago 3 views 0 applications

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Minimum requirements

  • Matric / Grade 12
  • 2-4 years relevant retail / inventory experience 

Competencies

  • Achieving results through others 
  • Plan, organise and follow up on activities and plans 
  • Good personal communications skills 
  • Adhere to standards, procedures and policies 
  • Customer Orientation 
  • Communication skills – clearly conveying message and actively listening 
  • Business acumen

Key responsibilities

Merchandising Management

  • Executes plano guide 100% 
  • Rotates stock as per policy/SOP on sales floor and back up area 
  • Ensures department merchandising and cleanliness standards are maintained. 
  • Follows standards set down for promotional space 
  • Follows promotions communications' 
  • Ensures back up area standards maintained at all times - all stock represented on floor 
  • Elevates any continuing stock issues to Store Manager 
  • Ensure department follows H&S standards and processes as per SOP. 
  • Understand customer needs and communicate these to demand planning 

Systems Management

  • Gap scanning out of stocks 
  • Identifies, counts, and records out of stocks & over stocks 
  • Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and 
  • sending to Demand Planning 
  • Processes IDTs via SAP 
  • Actions reduced to clear on SAP as per SOP 
  • Checks for electronic communications regularly during the working day 

Customer Services Management

  • Handles customer complaints and special customer requests 
  • Advises customers on products 

People Management & Development

  • Evaluates the performance of direct reports against agreed objectives and standards 
  • Reviews staffing requirements and provides input into staff scheduling 
  • Keeps staff informed of new initiatives, store and department performance 
  • Keeps staff motivated 
  • Identifies training needs 
  • Coaches staff and management 

Finance & Administration

  • Ensures that all equipment is properly maintained in effective working order 
  • Ensures that general maintenance standards are met 
  • Follows up and controls departmental expenses 
  • Monitors results and investigates deviations to budget. 
  • Monitors waste, and ensures procedures are adhered to

Closing Date: Wednesday 24 June 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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