Logistics Clerk

Business Area: Logistics

Workplace Type: On-site

Location - Town / City: Cape Town

The Logistics Department plays a vital role in supporting our International Sourcing team, which is responsible for sourcing premium-quality aspirational fashion for the Group, by ensuring that our import shipments are accurately documented, processed, and tracked throughout the inbound supply chain. The role combines strong financial administration with operational logistics support, requiring exceptional attention to detail, the ability to manage high volumes, and effective communication with suppliers, freight partners, and internal stakeholders.

Key Responsibilities

• Confirming supplier bookings.
• Monitor, track, and update the status of all incoming shipments.
• Review freight forwarder and clearing agent status reports, following up on delays or discrepancies.
• Liaise with suppliers, buyers, and internal logistics stakeholders to ensure shipment visibility and accuracy.
• Opening and recording of shipments on receipt of import documentation
• Tracking and monitor all incoming shipments, ensuring they are properly documented and suppliers paid as per the agreed terms
• Investigate and resolve any discrepancies related to imported goods
• Monitoring of forwarding agents status report of all incoming shipments ensuring all shipments are delivered timeously
• Capturing and verifying the accuracy of invoices, packing lists, bills of lading and other required documentation
• Filing and maintaining of original shipping documentation
• Coordinate inbound delivery schedules with warehouses and logistics planning teams as required
• Ensure all import processes adhere to SARS customs regulations and internal policies.

Qualifications and Experience

• Matric plus extensive work experience (minimum 3 years)
• Import training/qualification supporting the role EXPERIENCE / KNOWLEDGE
• Imports/logistics experience
• Knowledge and understanding of import documentation and procedures
• Experience within a team dynamic
• Excellent working knowledge of MS Excel
• Strong attention to detail and accuracy
• Ability to thrive in a competitive environment with tight deadlines
• Excellent organisational, communication and time management skills

Competencies

• Strong computer skills: Microsoft Office suite (Outlook, Excel, Word), Oracle Financials
• Experience in TradeCloud will be advantageous
• Ability to handle and resolve client queries accurately and timeously
• Ability to co-ordinate and complete month-end functions
• Ability to work as part of team
• Prioritise work appropriately
• Ability to meet to tight deadlines/work under pressure BEHAVIOURAL
• Ability to interact confidently at all levels in the organisation
• Self-starter self-motivated and self-managed
• Good communicator
• Organised and focused
• Team orientated
• High attention to detail
• Good energy and solutions-focused attitude