YES: People Apprentice

About the role:

The YES Apprentice: HR Technology & People Support is a fixed-term Youth Employment Service programme role based in Brackenfell, Western Cape, reporting to the People Partner: Technology. The role provides administrative and operational support to the Technology / SRX People Team, with exposure across the people value chain. This includes HR administration, talent acquisition support, contractor onboarding and offboarding, employee lifecycle support, reporting, coordination and people processes within the Technology division. The apprentice will gain practical experience working with People Partners and stakeholders across the broader People function, while developing foundational knowledge in areas such as talent acquisition, employee engagement, learning and development, HR systems, reporting and people operations.

What you'll do:

Provide day-to-day talent acquisition and generalist administrative support to the Technology / SRX People Team. Assist with employee records, people documentation and recruitment administration. Support scheduling and coordination of meetings, workshops, employee engagements and interviews. Assist with CV screening, candidate sorting, shortlisting support, interview scheduling, candidate communication and Microsoft Teams interview invites. Coordinate MIE, qualification, reference, criminal, credit, ID and other verification checks. Capture, track and file verification outcomes, escalating concerns where needed. Maintain recruitment workflow trackers, vacancy updates, approvals, status updates and candidate progress. Monitor recruitment workflows to ensure requests are captured, updated, moved, approved or closed timeously. Maintain recruitment records as a single source of truth for reporting and follow-up. Support the preparation of presentations, reports and communication materials. Assist with onboarding, induction and store immersion administration for new employees. Prepare offer letters, employment contracts, take-on packs and related candidate documentation. Support Adobe Sign workflows for contracts, take-on forms and approval documents. Track signed documents and ensure completed packs are saved in the correct folders. Prepare take-on packs and ensure all required documents are completed before payroll submission. Support the submission of completed new starter packs to Payroll. Track employee number generation and communicate employee numbers to relevant stakeholders. Maintain the new starter list once contracts are signed. Support monthly onboarding communication to new starters and hiring managers. Ensure onboarding records, start dates, employee numbers and first-day details are accurate. Support learning and development administration, including training records and attendance tracking. Assist with employee engagement initiatives, culture activities and wellness campaigns. Update and validate information across HR systems and platforms. Support data collection, cleansing and reporting activities. Assist with compiling people metrics and dashboards. Support SAP-related administration, including employee number checks, position data, status changes and supporting documentation. Validate HR system information against tracker data and employee documentation. Support data accuracy checks across SAP, ATS, SharePoint trackers and onboarding records. Support system-related process improvements and user adoption activities where applicable. Identify opportunities to improve administrative efficiency through technology. Build positive working relationships across the People function and Technology / SRX teams. Respond to basic employee and manager queries, escalating matters where appropriate. Work collaboratively with People Partners and Group Centre of Excellence teams.

What you bring:

An HR-related Diploma, Advanced Diploma or Degree. No prior work experience is required. Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook. Basic ability or interest in Artificial Intelligence prompting. Strong attention to detail and administration skills. Basic reporting and data management skills. Comfort working with systems and technology. Ability to schedule interviews and coordinate candidate communication. Ability to track candidate feedback and maintain accurate recruitment updates. Interest in developing across HR, talent acquisition, onboarding, employee engagement, people analytics, reporting, HR systems, workforce planning, governance and business partnering within a large Technology environment.