Catering Manager - Healthwise

Business Unit / Division: Fedics

Job Type Classification: Full Time

Location - Town / City: Milnerton

About Us:

We are seeking an experienced and proactive Catering Manager to oversee the daily operations of our catering services. This role is vital in ensuring high-quality food delivery, excellent customer service, and smooth operational management. The successful candidate will lead a team, maintain compliance standards, and drive continuous improvement across the service. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities:

• Operational Management Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery. Manage food production, menu planning, stock control, and ordering. Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership Lead, motivate, and develop catering staff to deliver exceptional service. Manage rotas, training, performance reviews, and recruitment as required. Promote a positive and collaborative working environment.
• Customer Service Build strong relationships with clients, customers, and stakeholders. Resolve customer queries and feedback promptly and professionally. Ensure service levels consistently meet or exceed expectations.
• Financial Responsibility Monitor budgets, costs, and financial performance. Implement cost-effective practices while maintaining quality. Support in pricing, forecasting, and financial reporting.
• Compliance & Safety Ensure adherence to health & safety, food hygiene, and allergen regulations. Maintain accurate records and complete audits as required. Implement robust processes for food safety and risk management.

Skills and Competencies:

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Qualifications:

• Completed National Senior Certificate
• Relevant catering or hospitality qualifications
• Knowledge of menu planning and special dietary requirements.
• Own motor vehicle